Retail Sales Associate

5 days ago

Markham, Canada Stormtech Performance Apparel Full time

Family-owned and operated since 1977, Stormtech Performance Apparel is one of the fastest-growing suppliers in the promotional product industry, with four distribution centers shipping to 40 countries worldwide. Seeking a Warehouse Associate that can add value and expertise to our operation and help provide an elevated customer experience.

We value **teamwork, integrity, accountability, adaptability,** and the drive to continuously improve. Our approach to service and distribution focuses on providing a simple and trusted experience for our customers. We are committed to fostering a culture that strives toward a sustainable future.

**SPECIFIC ACCOUNTABILITIES**
- Greet customers and build rapport in a friendly, sincere and courteous manner.
- Exemplify an optimistic and energetic presence with general interactions with customers and your team.
- Generate loyalty in the store by sharing Stormtech membership benefits with every customer
- Ask open ended questions to learn customer needs and provide helpful solutions.
- Explain features and benefits of products to customers.
- Help customers in and out of the fitting room, staying attentive to their needs for sizes and alternative options.
- Help with merchandising store; stocking, unpacking and preparing new merchandise for the sales floor. Help maintain store appearance.
- Support the store operations by accurately and efficiently completing POS sales transactions.

**ABOUT YOU**
- You enjoy the outdoors
- You are enthusiastic, approachable and friendly
- You can quickly gauge customer needs and provide solutions
- You take initiative and are goal focused
- You can switch from one task to another while achieving your objectives
- You collaborate with others, while working well independently
- You are a good listener, ask questions and is a good communicator

**SKILLS AND REQUIRMENTS**
- Minimum of 1-2 years of sales experience is required
- Retail sales experience is an asset
- Knowledge of point of sale systems are an asset

**POSITION DETAILS**
- Part
- time, permanent position, located in Markham, ON
- The Associate is expected to be in-store during peak operating hours which may require evenings, weekends and/or holiday times.

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