Service Coordinator

7 days ago

Markham, Canada Smith and Long Limited Full time

_Do you enjoy talking to different people and working in a setting where no two days look alike? Are you ready to take the helm of seamless service delivery in a dynamic and fast-paced Trades environment? Do you enjoy orchestrating the perfect balance between client satisfaction and operational efficiency? If you answered '_**YES**_' to all of these, then we are looking for _**YOU**_ _to join the team as our new Service Coordinator._

**Smith and Long** is the fastest growing, large scale, multi-trade company in the Canadian Market. We are uniquely positioned in the traditional fields of Electrical, Mechanical, and Engineering with an internal culture much like a software start-up company.

Here at Smith and Long, the opportunities to take on new challenges are endless. With an entrepreneurial culture focused on growth and happiness, our atmosphere naturally enables each and every member of our team to exercise autonomy on the job along with the help from a supportive team. Furthermore, with STRETCH being one of our main core values, we are committed to providing you with a unique work experience that will allow you to take on new obstacles, while at the same time, leveraging your current skills and knowledge.

In this role, you will work closely with our National Service Manager at our Markham Head Office. This position is classified as entry/associate level with the opportunity to develop into a more advanced role (Lead Service Coordinator) in the future.

**DUTIES & RESPONSIBILITIES**:

- Dispatching technicians to service calls
- Creating work orders for client service requests
- Billing work orders for client service requests
- Assisting in communications with technicians and customers regarding work orders
- Assistant in the Accounts Payable/Receivable Functions
- Other ad-hoc duties that may be assigned to you from time to time

**WHO YOU ARE**:

- A resilient individual with at least one (1) year of administrative/service coordination experience (_Preferably in the TRADES industry)_
- Someone with billing experience is seen as an asset
- Ideally, an individual with A/R experience
- A strong verbal & written communicator with an outgoing persona
- Ability to stay organized and work meticulously is a MUST
- An individual with a STRONG aptitude for independent problem solving

**WHAT WE OFFER**:

- Competitive pay
- Opportunities for job rotation and career progression
- Extended health benefits, vision, and dental care
- RRSP Matching program
- Discount gym membership + phone plans
- Company events
- Free on-site parking

If you are a **DRIVEN** and **AMBITIOUS** individual that is willing to learn and grow within a company, this position is for **YOU**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Application question(s):

- Confirm that your resume is uploaded as a PDF

**Experience**:

- Service Coordinator: 1 year (required)
- skilled trades: 1 year (preferred)

Licence/Certification:

- driver's license (preferred)

Work Location: In person

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