Junior Facilities Management Specialist

**Who We Are**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.

**About the Role**

At NFP, we enable client success with an on-the-ground presence across Canada and internationally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions.

We’re looking for a Junior Facilities Management Specialist (FMS) to for provide support the day-to-day FM needs for NFP’s various offices. The FMS will be responsible for preventive maintenance planning, repair and/or replacement of building equipment, the enhancement of building esthetics as well as the administration and inspection of work completed by vendors. They may also review service contracts, liaise with customers, and respond to building system failures and emergencies.

**What You’ll Do**
- Travel to various NFP Canada offices and assist in the Facilities Management Operations
- Establish and maintain strong collaborative relationships with landlords, vendors, and other third parties to understand challenges and opportunities, ensure timely exchange of information and ensure service level requirements are met
- Provide regular updates and address issues or concerns, escalating to the AVP Operations as necessary
- Ensure all work areas are maintained in a clean and safe working condition
- Respond to emergency issues promptly
- Work within schedules to manage tasks related to office remodel or relocation projects during limited time duration and restricted data availability (i.e., during evenings or weekends)
- Assist with office preventive and corrective maintenance as well as office lifecycle replacements and/or refurbishments
- Collaborate with key office contacts to identify various supply needs and maintenance requirements
- Be responsible for on-site and off-site storage facilities
- Other duties as assigned

**What You Bring**
- Successful completion of certified skilled trade with the Ontario College of Trades; or a 2-year technical diploma related to building sciences or facilities management is a plus
- Typically, 2+ years of recent relevant experience
- Able to lift 50lbs
- Valid G Ontario Driver’s license and vehicle are required
- Experience in facilities management, including knowledge of building maintenance and trades, energy management, and emergency management plans
- Familiarity with federal and provincial legislation related to building regulation (i.e., Criminal Code, Fire Code, etc.)
- Ability to understand, interpret and comply with contracts and contractual requirements
- Ability to work outside under unfavorable weather conditions
- Demonstrated critical thinking and investigative skills
- Ability to work with flexible hours based on the needs of the business
- A general understanding of how to assess the impacts of minor/major works on building operations is a plus

**Who We Are**

We’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,000 employees with global capabilities. Our expansive reach gives us access to highly rated insurers, vendors, and financial institutions in the industry, while our locally based employees tailor each solution to meet our clients’ needs.

We’ve become one of the largest insurance brokerage, consulting, and wealth management firms by building enduring relationships with our clients and helping them realize their goals. NFP is the 2nd largest retirement aggregator firm (Investment News), 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).

**What We Offer**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

**Our employees are the foundation of our success.**

NFP is a big company — a growing, inclusive team of individuals suppo