Banquet Server

1 week ago

Winnipeg, Canada Holiday Inn Airport West Full time

_**We are looking for Part Time Banquet Servers to join our Banquet Team**_

**Basic Purpose**:
Reporting to the Banquet Manager, the Banquet Server provides personal recognition to guests by acknowledging return guests, using guest names, pacing meals according to expectations and ensuring guest satisfaction with the dining experience.

**Major Responsibilities and Duties (to fulfill major purpose)**:

- Ensure proper set-up for all tables for assigned stations
- Set tables, inspect linen, silver, china and other table items
- Serve food, coffee, water and other beverages to customers, refill beverages as needed
- Have full knowledge of all menu items, garnishes, contents, and preparation methods
- Receive customer’s order for any food or beverage that varies from the set menu and provides guests with overview of menu choices
- Refer complaints/problems on food or service to the Banquet Manager
- Cooperate closely with the other servers to ensure prompt service is provided at all times
- Clean up of tables and serving areas throughout banquet service
- Perform all side duties in an efficient manner while adhering to hotel policies and procedures
- Maintains a favourable working relations with coworkers to foster and promote a cooperative and harmonious work environment
- Project a favourable image of Holiday Inn Airport West to the public at all times.

**Skills, Knowledge and Abilities Required**:

- Energetic and flexible, and able to work well under pressure
- Excellent communication skills
- Previous customer service experience an asset
- Self-motivated, creative, capable of working in a team environment

**Working Conditions**:

- Evening, weekend, and holiday hours as required
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, standing, sitting, or walking for an extended period of time

**Experience, Training and Education (demonstrating requirements)**:

- Requires 1-2 years previous Banquet’s experience, Convention Centre or Fine Dining restaurant
- Smart Choice or Serve it Safe Certificate
- Minimum 1 years’ customer service experience
- Micros experience an asset

**Job Type**: Part-time

**Job Type**: Part-time

Pay: $16.00 per hour

Work Location: In person

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