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Community Navigator

2 weeks ago

Calgary, Canada Accessible Housing Full time

**Community Navigator**
**Part-time (24 hours per week)**
**Location**: Calgary, AB

Accessible Housing is seeking a **Community Navigator** to join our team. This role is an exciting opportunity for a compassionate and organized professional who is passionate about supporting individuals and families experiencing or at risk of housing instability.

**About the Role**
Reporting to the Director of Programs, the Community Navigator serves as a key bridge between clients and the network of housing, social service, and community resources. This position helps clients assess their housing needs, navigate available supports, and connect with community partners to remove barriers and achieve stable, accessible housing.

**Key Responsibilities**
- Respond to program and service inquiries from clients and community partners.
- Assess client needs related to housing accessibility, mobility, and supportive living.
- Provide direct support, advocacy, and referrals to appropriate community and housing services.
- Build and maintain relationships with service providers and partner agencies.
- Monitor client progress, document outcomes, and ensure consistent follow-up.
- Collaborate with internal teams to deliver coordinated, client-centered service.
- Represent Accessible Housing at community meetings, trade shows, and presentations to promote awareness of housing accessibility and mobility challenges.
- Contribute to program improvement by identifying trends, challenges, and opportunities for innovation.

**Qualifications**
- Diploma or degree in Human Services or a related field (or equivalent combination of education and experience).
- Minimum two years of related experience in community services, housing support, or case management.
- Knowledge of local housing systems, social service networks, and accessibility supports.
- Strong interpersonal, communication, and relationship-building skills.
- Excellent organizational and time management abilities.
- Proficiency with Microsoft Office; experience with database or case management systems is an asset.
- Self-motivated and able to work both independently and collaboratively.
- Commitment to confidentiality, ethical practice, and client dignity.
- Satisfactory Criminal Record Check required.

**Why Join Accessible Housing?**
Accessible Housing is a non-profit organization dedicated to creating inclusive communities where everyone has a place to call home. We value compassion, integrity, empowerment, excellence, and community. Joining our team means being part of an organization that makes a tangible difference in people’s lives every day.

**Job Type**: Part-time

Pay: $26.00-$28.00 per hour

Expected hours: 24 per week

**Benefits**:

- Company events
- Discounted or free food
- On-site gym
- On-site parking
- Paid time off

**Experience**:

- in social services, housing or case-management environment: 2 years (required)

Licence/Certification:

- Human services degree/diploma or related degree/diploma? (required)

**Location**:

- Calgary, AB T2E 7S8 (required)

Work Location: In person