Marina Supervisor

Reporting to the Marina Operations Manager, the Marina Supervisor is responsible for performing and overseeing all daily land-related aspects of the marina and Adventure Center while on duty. Strong marine and admin skills are essential in this role. This is a great position for someone looking to grow into a management position in the tourism industry.
- _
- Assist in training and monitoring performance standards for the Adventure Centre Team
- Delegate daily duties to adventure hosts and dock hands
- Assist with scheduling and adjust daily as operations dictate
- Maintain excellent knowledge of all resort and marina offerings
- Ensure the docks and marine office are always kept clean and tidy, and free of hazards
- Maintain strong knowledge of company and government regulations related to marine operations
- Tie off float planes and boats
- Facilitate a first-class guest experience for moorage, tour and Harbour Air reservations
- Maintain a positive relationship with annual moorage holders and address concerns as required
- Operate VHF radio to communicate with captains
- Customer service
- Coordinate vessel arrivals and departures
- Weekly 1-on-1s with management to ensure smooth departmental operations
- Light duty maintenance and fish processing
- **Job Requirements/Qualifications**:_
- Passion for the ocean
- Strong knowledge of boating practices, ecotourism, sales and customer relations
- Comfortable using a variety of computer software
- Strong communication and interpersonal skills
- Be able to reach, bend, stoop and frequently lift up to 40 pounds
- Comfortable working a variety of shifts including evenings (summer season) and weekends
- **Suggested Certifications**:_
- SVOP
- MED-A3
- ROC-M
- Standard First Aid
- Marine First Aid
- **Wage**:_
- $21-$23/hour based on experience
- **Team Member Benefits**:_
- Staff housing for all full-time employees (private and shared rooms based on availability)
- Free access to our onsite gym (Tuff Fit)
- Free standby Adventure Tours, taxes and eco fee apply
- 20% off Private Adventure Tours, blackout dates apply
- Monthly staff trips to the Remote Floating Sauna
- 40% off food at Shed + Shelter Restaurants
- 50% stand by rate on Harbour Air flights Tofino → Vancouver/Victoria
- 50% off surf rentals at Long Beach Surf Shop
- Discount on all retail, at cost + 20%
- Friends and Family rate on hotel rooms and adventure tours
- Extended health & dental benefits for full-time employees (6 month wait period)
- Seasonal team social events
- Referral Incentive
- WorkSafe BC COR employer

**Job Types**: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Expected hours: 40 per week

Application question(s):

- Do you require staff housing (we cannot house pets or non-staff partners/family)
- When are you available to start working?

**Experience**:

- Marina: 1 year (preferred)
- Administrative: 1 year (preferred)

Licence/Certification:

- SVOP (preferred)
- Marine First Aid (preferred)

Work Location: In person