Flagship Store Manager

2 weeks ago

Delta, Canada Inspired Cannabis Co Full time

As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.

Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with flexible availability with varying shifts including days, evenings and weekends with the store being open every day.

**What to expect**:
We offer a competitive wage while working in an exciting and unique retail work environment. In joining our team, training is ongoing in this role for you and the entire team to provide a great work environment and the best possible customer experience.

If you enjoy a fast-paced work environment are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment then **Inspired Cannabis Co** is the perfect place for you.

**Why join us**:

- Great leadership and a positive inclusive team environment
- Cross-training, continual learning and opportunity for growth
- Employee incentives programs and social events

**Requirements and Qualifications**:

- Selling it Right Standard Certificate
- Desire and ability to develop a positive in-depth understanding of cannabis
- 4 years plus experience in a leadership role with sales and customer service experience in retail or hospitality and extensive customer-facing interactions
- Ability to diplomatically and professionally interact with customers at all times
- Ability to safely lift 20 lbs on a regular basis
- Ability to stand for long durations of time

**Typical responsibilities of the job include**:

- Driving store level KPI's and overall results.
- Managing schedules and zoning of all store employees.
- Cultivate, grow and retain customer base through an exemplary Inspired Customer Experience
- Lead and develop your store team by leveraging spot coaching, sales metrics, and coaching/succession tools.
- Manage Store operations, Inventory and retail excellence standards to align with SOP's
- Manage the full shipping and receiving process.
- Manage all operational ordering
- Using out of the box thinking to come up with solutions to operational challenges that fix or improve current practices.
- Coach and develop others on operational and sales processes to ensure we are fostering growth.
- Working with team members to assist customers when needed.
- Comprehend, apply, follow and enforce guidelines as required by industry regulations

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

**Experience**:

- retail management: 4 years (required)

Licence/Certification:

- Selling it Right (required)
- Police Background Check (required)

Work Location: In person

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