Web & Digital Design Specialist

Applications are invited for the position of Web & Digital Design Specialist in the Marketing Division, located at the Welland Campus. The starting hourly rate is $33.55/hr (Pay Band G - $33.55/hr to $38.88/hr) for a 35-hour work week. Additional hours may be required as necessary.

**Responsibilities include, but are not limited to**:

- Maintains content, themes, and plugins on existing Niagara College (NC) websites
- Ensures the accuracy and functionality of web pages by collaborating with faculty and staff to update or remove content, imagery, and links as needed
- Responds to maintenance requests submitted through the Marketing FreshDesk system
- Develops and uses expertise and domain knowledge of established systems, processes, and standards to make appropriate decisions on tasks through the ticket system
- Guarantees consistency between the design of online and print materials
- Ensures internal corporate policies, standards, and consistency in style while meeting AODA
- Autonomously performs troubleshooting steps on web tasks using expertise and domain knowledge and refers advanced troubleshooting tasks, as required
- Independently identifies potential areas of improvement on NC website(s) to appropriate stakeholders and develops and executes a maintenance plan at the direction of senior staff
- Sets up new WordPress Content Management System and/or static-based websites within a hosted environment. Also integrates 3rd party data sources using out-of-the-box solutions
- Develops and ensures the design of NC websites is modern, compatible, brand-standard, etc.
- Designs new themes and plugins or adapts themes for new projects
- Acts as liaison secondary to the Lead Web and Digital Developer for website-related items
- Provide website technical support and training to College staff
- Guides and provides recommendations to managers and stakeholders, and contributes to decisions regarding web styling, accessibility, usability, and Web design

**Qualifications**:

- Three (3) year diploma or degree in Multimedia and Web Design or a similar field of study
- Minimum of three (3) years of experience designing, coordinating, implementing, monitoring, and maintaining multiple websites, including planning, content structure, design, and development
- Expert experience with applicable web technologies (HTML, CSS, WordPress, PHP) and graphical standards, and ability to consult and provide recommendations
- Experience liaising with, understanding, and interpreting client needs and implementing websites that balance and meet client and overall organizational objectives
- Proven experience in WordPress-based accessible web design, adhering to web and accessibility (AODA) standards, with a portfolio of completed projects
- Knowledge of WordPress theme and plugin development would be a benefit
- Strong prioritization and project management skills, with an ability to determine urgency levels
- Ability to work independently, making strategic decisions aligned with college objectives
- Outstanding communication skills, capable of conveying ideas and gathering feedback
- Demonstrated experience in coordinating and integrating multiple web projects/ assignments
- Excellent time management, organizational, and multi-tasking skills

**Close Date: September 1, 2025**

Niagara College is a place-based organization, and all positions are primarily based on campus. On-campus work allows for close collaboration and a strong team culture. While most work will be done in the office, we offer the flexibility for some remote work, as the job allows.
- While we thank all applicants, only those selected for an interview will be contacted_