Restaurant Supervisor

**Company Overview**

The Chickenburger is an iconic quick-service restaurant located in Bedford, Nova Scotia, and is the longest-running drive-in diner in Canada, serving the community since 1940. Known for its nostalgic charm and commitment to quality, The Chickenburger offers classic, made-to-order menu items, including its signature chicken burgers, fresh-cut fries, hand-spun milkshakes, and a variety of comfort food options. The restaurant prides itself on delivering exceptional customer service in a family-friendly environment, catering to both long-time patrons and new visitors. As part of the Micco Companies portfolio, The Chickenburger plays a key role in the company’s commitment to preserving Nova Scotia’s local food heritage while fostering a welcoming and inclusive workplace for its employees.

**Summary**

The Supervisor position at The Chickenburger is critical to maintaining smooth daily operations, ensuring quality food service, and delivering an exceptional customer experience. As a fast-paced, high-volume quick-service restaurant with a long-standing reputation in the community, The Chickenburger requires strong leadership at all times to oversee staff, uphold food safety and quality standards, and provide excellent service to customers.

**Responsibilities**
- Structure, deploy and engage the team to ensure all duties are completed efficiently each shift.
- Manages, balances, and takes overall responsibility for cash management during the shift.
- Provides excellent customer service by greeting guests, taking orders, and processing payments.
- Demonstrates the ability to work under pressure while maintaining a calm demeanor.
- Manages appropriate inventory levels during shifts in varying stations.
- Prepare food and drinks with efficiency.
- Trains, coaches and develops the team, keeping them growing and motivated.
- Expedite and assemble orders for prompt service.
- Maintains the cleanliness of the store, ensuring a safe environment for guests, crew members, and oneself.
- Any other duties as required.

**Qualifications & Essential Skills**
- Communication_
- You have an exceptional ability to communicate with customers and the employees you manage
- You take the time to listen to and understand customer and employee needs
- You are able to speak clearly and concisely to get information across
- Teamwork_
- You enjoy working with and helping others
- You have the ability to take notice when colleagues need assistance
- You are service-oriented by actively looking for ways to help people
- Leadership_
- You have the ability to lead a diverse group of employees
- Positive attitude
- Commitment to continuously improving, personal growth and development
- Ability to provide constructive feedback in a respectful manner
- Problem Solving_
- Decisive and critical thinker in a fast-paced environment

**Experience**
- Proven experience in managing people (within the hospitality industry preferred)

**Education**
- High school diploma or equivalent

**Perks**
- Staff discounts
- Free executive fitness membership
- Additional partner discounts
- Opportunities for advancement
- A fun and supportive team environment

**Compensation**
Competitive hourly wage based on experience
This position is also eligible to receive tips, which vary by shift and season

Pay: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Night shift
- Weekends as needed

Application question(s):

- Are you legally eligible to work in Canada?
- Are you available to work evenings, weekends, and holidays as part of a rotating schedule?
- Do you have, or are you willing to obtain, Food Safety Certification?
- Do you have previous experience working in a kitchen leadership or supervisory role?

Work Location: In person