Hotel General Manager
1 week ago
**Job Overview**
**Responsibilities**
- Lead and manage all hotel operations, including front desk, housekeeping, and guest services.
- Supervise and train staff to ensure high standards of customer service and hospitality.
- Develop and manage budgets, monitor financial performance, and implement strategies to maximize revenue.
- Maintain effective communication with guests to address concerns and enhance their experience.
- Oversee human resources functions including hiring, training, performance evaluations, and employee relations.
- Ensure compliance with health and safety regulations as well as hotel policies and procedures.
- Foster a positive work environment that encourages teamwork and professional growth among staff members.
- Collaborate with marketing teams to promote hotel services and attract new guests.
**Experience**
- Proven experience in hotel management or a related field is required.
- Strong customer service skills with a focus on guest satisfaction.
- Excellent phone etiquette and interpersonal communication abilities.
- Experience in budgeting and financial management within the hospitality industry.
- Bilingual skills are a plus to cater to diverse guests.
- Familiarity with front desk operations, guest services, and supervising staff is essential.
Join our team as we strive to create memorable experiences for our guests while maintaining a thriving work environment for our employees
Pay: $80,000.00-$100,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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