Operations Coordinator

Job Number: JR103255

Job Title: Operations Coordinator

Job Category: Professional

Hospital Location: General Site

**Job Type**: Permanent, Full time

Number of Positions: 1

Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 Learn more at

shn.ca

Job Description:
Position Overview:
This position will work with IT leadership to ensure Operational duties within the Digital Services portfolio are completed effectively and efficiently to meet the needs of the organization. The Operations Coordinator’s responsibility will include assisting with budgets (OPEX and CAPEX) and contracts, organizing company events and meetings and liaising with stakeholders to manage intake and assist in the evaluation of organizational resource needs.

Responsibilities:

- Implementation and management of organizational intake process for all nonoperational Digital Services Resource requests.
- Communicate with Organization on Current Projects and request status for New Project Implementation
- Coordinate and track Department staff resourcing in relation to ongoing activities
- Managing Client and stake holder relationships.
- Manage MOU and SOP documentation for project close-outs
- Develop metrics and reports to monitor process and accuracy in collaboration with Digital Services leadership
- Managing contract and maintenance renewal for all hospital software and services in collaboration with HITS leadership totaling 200+ contracts annually
- Assisting with the management of daily operational activities, including numerous vendor contracts/management
- Act as centralized point of contact for External and internal IT stake holders
- Support Digital Services and Regional IT leadership in aligning and improving administrative processes
- Arranging and assisting with the onboarding of new employees.
- Ensuring timely procurement of hardware and software required by Digital Services and external customers

Responsibilities:

- Implementation and management of organizational intake process for all nonoperational Digital Services Resource requests.
- Communicate with Organization on Current Projects and request status for New Project Implementation
- Coordinate and track Department staff resourcing in relation to ongoing activities
- Managing Client and stake holder relationships.
- Manage MOU and SOP documentation for project close-outs
- Develop metrics and reports to monitor process and accuracy in collaboration with Digital Services leadership
- Managing contract and maintenance renewal for all hospital software and services in collaboration with HITS leadership totaling 200+ contracts annually
- Assisting with the management of daily operational activities, including numerous vendor contracts/management
- Act as centralized point of contact for External and internal IT stake holders
- Support Digital Services and Regional IT leadership in aligning and improving administrative processes
- Arranging and assisting with the onboarding of new employees.
- Ensuring timely procurement of hardware and software required by Digital Services and external customers
- Accommodation and Diversity Statement:_
- Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike._
- We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values._
- We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarian