Manager, Undergraduate Records and Graduation Services

Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar and Enrolment Management- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 16 November 2025- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1- Salary Grade- $75,755.00 - $98,528.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- SG11- Employee Group: - PEA - Regular- # of Hires Needed- 1- Category- Other- About this Opportunity- Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success. - **The salary range for this position is**: - **Recruitment range: $75,755 - $83,525** starting salary determined by the PEA Collective Agreement. - **Performance range: $98,528** salary range ceiling is available through annual performance increases.- - Job Summary- **Mandate**: - The Manager plays a key role in advancing institutional goals related to enrolment management, student success, and service excellence through the stewardship of academic records and graduation processes. Working collaboratively with other units within OREM, Student Affairs, and academic departments, the Manager ensures that the systems, policies, and procedures that underpin Undergraduate Records and Graduation Services. - **Objectives**: - Ensure the integrity, accuracy, and consistency of undergraduate academic records and graduation outcomes in alignment with university policies and Senate regulations. - Advance institutional priorities in enrolment management, student success, and service excellence through effective stewardship of academic records and graduation processes. - Foster a collaborative, inclusive, and high-performing team environment that supports staff development, equity, and continuous improvement. - Contribute to cross-campus collaboration and strategic planning within the Office of the Registrar and Enrolment Management to enhance the overall student experience.- - Job Requirements- **Knowledge/Skills/Abilities**: - Commitment to valuing the principles of truth, reconciliation and respect, equity diversity and inclusion, and contributing to an inclusive and respectful working and learning environment. - A high level of understanding regarding the work of a Registrar’s Office, records management and data management - Knowledge of higher education trends and regulations. - Knowledge and understanding of domestic and international education systems and trends within the higher education enrolment industry more broadly. - Excellent leadership, communication, and interpersonal skills. - Excellent organizational and problem-solving skills. - Ability to manage and administer records for 20,000 undergraduate students to support student enrolment. - Ability to multitask, make decisions, and meet deadlines while maintaining high service levels. - Ability to collaborate effectively with students and university staff in individual and group settings. - Demonstrated ability to exercise transparent and equitable judgment and discretion in resolving complex HR matters in a unionized environment. - Demonstrated ability to manage, coordinate projects and budget development. **Assets or Preferences**: - Experience in undergraduate records and/or graduation services, preferably in a leadership role. - Experience leading, supervising, and developing staff. - Experience building working relationships with a dedication to student support, engagement, satisfaction and service excellence.**Territory Acknowledgement**: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day. - **What UVic Offers**: To learn more click here