Western Canada Operations Lead

1 week ago

Winnipeg, Canada Activate Games Full time

**Description Overview**

Activate Games is known for creating Canada’s first full-scale interactive gaming facility. As a technology company experiencing significant growth rates throughout Canada, the Western Canada Operations Lead will be instrumental in the business setup and service optimization through leadership development and business execution. This strong people leader will collaborate with senior leaders and department leaders to achieve growth and customer excellence. The Western Canada Operations Lead has a significant focus on brand excellence and customer experiences across western Canada.

Reporting to the Director of Store Operations, this position is a full-time, permanent position based in Manitoba and will require regular travel to regional locations throughout the year.

**Summary of Duties and Responsibilities**

Customer and Store Operations
- Lead Western Canada's store operations and customer experience through continuous improvement exercises, regular audits and measurement of KPIs.
- Identify efficiencies to enhance the customer and operational experience for employees.
- Responsible to oversee consistency of store operations, including the maintenance of rooms, inventory of product in each location and consistency of brand experience.
- Model standards of excellence for new builds, collaborating with other departments throughout the build process to ensure successful store openings.
- Analyze customer experience and trends to focus and constantly improve the experience and work environment.
- Work with Store Leaders and marketing to grow our presence in the Western Canadian markets through social media, through community events and programming, where appropriate.

People Leadership
- Responsible to hire Store Leaders and oversee hiring process and approach for all facility roles, creating a talent pipeline for each new location.
- Model a team culture in each facility that is solution focused and consistently demonstrates a positive customer experience.
- Support Store leaders in their daily operations, including people leadership, policy implementation, onboarding and offboarding.
- Creating and presenting evaluations and development plans and goal setting for Western Canadian stores and Store Leaders.
- Responsible to coordinate and deliver as required: policy training, brand experience training and maintenance training for Western Canadian stores to support a learning culture.

**Qualifications and Attributes**
- Business Degree or Post secondary education with extensive industry-related experience
- 5+ years of leadership experience delivering positive business results in multi location scenario
- Ability to foster strong working relationships with various internal and external partners
- Demonstrated strengths in time management and problem-solving skills
- Strong computer literacy and skilled in Microsoft Office
- Exceptional communication skills both verbal and written
- Flexible availability to support critical incidents day/evening/weekends

  • Inside Sales Rep

    3 weeks ago

    Winnipeg, Canada CAN Medtronic Canada ULC Full time

    Main Purpose of Job At Medtronic you can begin a life‑long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Remotely sell Medtronic's products within assigned geography and / or...

  • Insurance Team Lead

    3 days ago

    Winnipeg, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** Our customers come from all walks of life, and so do we. It's the unique contributions of all Western team members that drive our success. We hire talented people from a wide variety of backgrounds because we know that it makes our company stronger. If you share our values, you'll find a home among our...

  • RVT Recruiter – Western Canada

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada National Veterinary Associates Full time

    At NVA Canada, we partner with pet parents to give every pet their best life - every day, at every stage. Because their best life is our best life. Veterinary professionals deserve workplaces where they feel supported, valued, and able to do their best work. Our recruiting team plays a big part in making that possible. We’re looking for an RVT Recruiter to...

  • Science & Technology Principal Leader, Western Canada

    3 days ago

    Winnipeg, Canada Stantec Full time

    Stantec’s Buildings team is on a mission to become the world’s leading integrated design practice. Our architects, engineers, interior designers, consultants, sustainability specialists, and technologists are passionate about the power of design. Our collaborative culture and our innovative, sustainable approach to projects help us create buildings that...

  • Benefits Operations Manager

    2 weeks ago

    Winnipeg, Canada Western Financial Group Full time

    Truthfulness | Fairness | Value | Loyalty As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live...

  • Visitor Experience and Operations Agent

    3 days ago

    Winnipeg, Canada Royal Aviation Museum of Western Canada Full time

    The Royal Aviation Museum of Western Canada is dedicated to preserving and showcasing the rich history of aviation in western and northern Canada. Located on the James A. Richardson International Airport campus in Winnipeg, our museum offers a dynamic and interactive experience for visitors of all ages. **Position Overview** As a Visitor Experience &...

  • Gastroenterology MSL

    7 days ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Takeda Canada Inc. Full time

    A leading pharmaceutical company is seeking a Medical Science Liaison for the Gastroenterology division in Western Canada. The role involves building relationships with key opinion leaders, providing medical insights, and supporting clinical research. The ideal candidate will possess a strong scientific background and experience in the pharmaceutical...

  • Western Canada Siding

    2 weeks ago

    Winnipeg, Canada Westlake Full time

    A leading building products supplier is seeking a Territory Sales Manager for Siding & Trim in Western Canada. You will drive business development, conduct training sessions, and collaborate with various industry stakeholders. The ideal candidate has over five years in the building industry, exceptional sales skills, and is fluent in English. This full-time,...

  • Western Canada Siding

    2 weeks ago

    Winnipeg, Canada Westlake Full time

    A leading building products supplier is seeking a Territory Sales Manager for Siding & Trim in Western Canada. You will drive business development, conduct training sessions, and collaborate with various industry stakeholders. The ideal candidate has over five years in the building industry, exceptional sales skills, and is fluent in English. This full-time,...

  • Territory Sales Manager, Siding

    2 weeks ago

    Winnipeg, Canada Westlake Full time

    Territory Sales Manager, Siding & Trim - Western Canada Join to apply for the Territory Sales Manager, Siding & Trim - Western Canada role at Westlake. Position Summary The Territory Manager will play the lead role and take ownership of the business development activity for Westlake Building Products within Western Canada. The candidate will identify...