Donor Engagement Officer

**About Queen's University**

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**Job Summary**

**A Brief Overview**

Reporting to the Executive Director, Development, Queen's Health Sciences (QHS), the Donor Engagement Officer plays a critical role in sustaining and expanding philanthropic support for QHS at Queen's University. The position directly supports the development cycle—specifically stewardship, recognition, and re-engagement—which are essential for encouraging repeat and major giving.

The Donor Engagement Officer is responsible for developing and executing stewardship strategies to strengthen donor relationships. They manage a portfolio of donors in stewardship and support the QHS fundraising team to ensure all donors are appropriately recognized, informed of their impact, and actively engaged with the university. This includes creating personalized stewardship plans for top-level benefactors whose contributions support things like faculty positions, student bursaries, research funds, and program development.

The role also encompasses the management and optimization of existing funds, working closely with finance teams, faculty leadership, and other stakeholders to ensure that funds are utilized in accordance with donor intentions, reported accurately, and aligned with institutional priorities. This involves providing guidance on fund utilization, tracking fund performance, and ensuring compliance with reporting obligations.

Working closely with the Executive Director, Development, QHS, and collaborating with Central Advancement Donor Experience and administration and finance teams across the Faculty, the Donor Engagement Officer ensures all stewardship activities align with institutional standards and goals. This role is essential for maintaining donor satisfaction, maximizing retention, and driving continued philanthropic support for QHS.

This position recommends, creates, and implements key aspects of development programs, including developing and implementing goals and strategies to maximize funding for priorities. This position identifies, evaluates, and recommend approaches to gaining or deepening relationships with current and prospective donors.

The schedule for this position requires the incumbent to work frequent early mornings, evenings and weekends, according to program or area needs.

**What you will do**
- Recommends, develops and implements communication and donor engagement strategies with various donor groups.
- Supports senior staff on development decisions throughout the donor engagement lifecycle.
- Identifies, evaluates, and recommend approaches to gaining or deepening relationships with current and prospective donors.
- Develops objectives, discusses strategies for meeting objectives and executing annual plans, and resolves barriers to implementation.
- Identifies, evaluates, and solicits prospective donors (individuals, corporations and foundations) and/or actively nurtures relationships with existing donors to demonstrate impact and foster ongoing philanthropic giving.
- Updates all activity related to prospects, donors, and funds in the database.
- Writes case statements and donor proposals in support of key solicitation/engagement opportunities and/or writes impact reports and other donor communications to demonstrate and attract impact.
- Facilitates the establishment and stewardship of new and existing funds, nurtures long-term relationships with existing donors and fosters ongoing philanthropic giving.
- Identifies, evaluates, cultivates, solicits, and stewards donors for gifts and fosters long-term relationships with these donors.
- Assists with activities related to fund management and compliance, stewardship, and reporting of funds, supporting departments with planned fund spend, consulting on needs related to fund usability, working with departments to promote their donor funded activities.
- Tracks stewardship responsibilities and ensures compliance with requirements to report back to the donor.
- Collaborates with other Advancement staff to plan and facilitate development activities.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge of concepts and princip