Key Worker

Nov 29
- Written By Phoenix Youth Programs

**FULL-TIME, PERMANENT**

**START DATE: AS SOON AS POSSIBLE**

Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s over fourteen locations in Halifax, N.S. provide a continuum of care for youth aged 11-24 and their families. Our team of caring professionals recognizes that each person who comes to us has individual needs as well as strengths. People are the leaders in their own lives; Phoenix is a leader in supporting them.

A staff group that represents the diversity of the people and communities we serve is of the utmost importance. Phoenix is committed to reducing barriers that have traditionally impacted access to employment and career growth. As such, we encourage those interested to self-identify their ethnicity, and or race, gender, sexuality, ability, etc. We also invite you to share your pronouns in your cover letter or resume.

**Position Overview**: Under the supervision of the Manager, the Key Worker is responsible for the on-going case management and support for the youth residing at Phoenix House. This includes providing supportive counselling and crisis support for 10 youth, supporting day-to-day operations of Phoenix House and working with the youth on their case load with the goal of successfully transitioning to independent living.

**Program Overview**:Phoenix House is a ten-bed long-term residential facility for youth aged 16-24. It offers safe, supportive housing for youth while learning skills for independent living. Youth participate in programming such as education, employment, or volunteer work, while preparing to transition to their next housing goal.

The Key Worker will work in a shared office space located in a three-storey residential House in downtown Halifax. Access to the House and its interior is via stairs at street level. The facility features gender-neutral washrooms and a shared kitchen area. There are multiple common areas that can be accessed by both youth and staff. There is also access to an outdoor space at the back of the house that can be used outdoor activities. There is also a staff fridge at this location as well that is accessible by all agency staff.

**Reports to**: Manager, Phoenix House

**Location**: Hunter St., Halifax.

**Compensation**:$49,779 annual salary, comprehensive cost-split group medical insurance plan, Employer paid Employee and Family Assistance Program, 3% employer paid RRSP contribution, 3 weeks of vacation in the first year and 4 weeks of vacation in the second year, generous sick leave, a generous paid holiday schedule, in-house trainings, and professional development opportunities.

**Hours of Work**: Shifts (usually 8 or 12 hours) fall during days, evenings and awake-overnights, weekdays, and weekends.

**KEY RESPONSIBILITIES**
- Work with youth on caseload to develop short
- and long-term goals that support youth’s transition to independent living and create case plans that effectively support youth in progressing towards these goals.
- Engage youth in life skill development and goal planning opportunities that support independent living.
- Supervise and monitor Phoenix House’s day-to-day activities and ensure that policies, security, and safety are maintained.
- Assess and address the immediate and basic needs of the program’s youth.
- Provide therapeutic support and crisis intervention for the youth.
- Engage youth in regular programming to support life skill development and build a sense of community within the program.
- Provide a supportive environment that promotes youth empowerment.
- Contribute to building maintenance to ensure a therapeutic milieu.
- Work with other Phoenix staff and programs to support holistic case plans.
- Complete and maintain logs, files and records as required and ensure confidentiality is protected.
- Support program development, including attendance at weekly team meeting, and ensure that a quality effective and client directed program is delivered.
- Work as part of the Phoenix House team and contribute to a collaborative and cohesive work environment.
- Work with relief staff, including supporting the training and onboarding of new staff and the ongoing support of casual staff as required.
- Support the supervision of student placements and volunteers as required.
- Ensure the program delivery is congruent with Phoenix’s mission, vision, and philosophy.
- Commit to the development of the Agency by participating in internal committees, projects, and activities.
- Commit to ongoing professional development and personal reflection towards an anti-oppressive approach to practice.
- Liaise with other agencies on behalf of youth and programs and participate in community committees, projects, or activities as appropriate.
- All positions at Phoenix House include significant cooking and cleaning responsibilities.
- Other duties as required.

**QUALIFICATIONS**
- Bachelor of Social Work; or other