Housing Liaison

_**Be the best YOU**_
- **Being a part of Youth Opportunities Unlimited (YOU) means you have a shared passion for supporting youth in reaching their full potential. YOU is a place where your unique background, perspectives, and talents are valued, and help innovate new program ideas to best support youth in our community.**_
- **You can make your impact here Be part of a diverse and inclusive workplace where the work you do is truly valued. You will have the freedom to excel in your way by serving young people and knowing you are making a difference for our community.**_
- **Come be a part of a team that works alongside youth as they work on goals and be there to celebrate when they achieve those milestones. Help us continue creating a community where youth are embraced and will thrive. **_

**Specific responsibilities include but are not limited to the following**:

- Working with youth identified by the City of London’s Coordinated Response as experiencing chronic and persistent homelessness, and in need of housing or re-housing support.
- The incumbent must have superior relationship management skills, customer service, attention to detail, and be comfortable with a variety of people.
- The incumbent must demonstrate friendliness, creativity, and flexibility in dealing with landlords, the public, youth participants, and YOU staff.
- Assisting youth participants and staff with housing search efforts including holding drop-in hours for youth.
- The Housing Liaison is well-versed in the housing market in London and surrounding areas and is responsible for identifying and navigating housing options for young people experiencing homelessness.
- The Housing Liaison acts as a key contact for London and area landlords when issues or conflicts between the landlord and the youth occur.
- This role will respect and protect the rights of clients as it relates to their housing.

**Qualifications**:

- A minimum of 2-year College Diploma from an accredited institution in a related field
- Knowledge of individuals, specifically youth affected by mental health, justice, addictions, and homelessness.
- Knowledge of the housing market in London and surrounding areas and a network of local landlords.
- Knowledge of the Residential Tenancies Act.
- Experience working with a diverse population in the community, including mental health, addictions, persons from various cultural backgrounds, LGBTQ2S groups, and youth.
- Demonstrated ability to build interpersonal and supportive relationships with youth clients including conflict resolution.
- Certification in First Aid/CPR, Crisis Intervention, and Prevention Training (PMAB or CIP).
- Ability to work on weekends and evenings as required (for showings with landlords and youth)
- Willingness and ability to travel within London and surrounding areas.
- Valid Ontario Driver’s License (full G class) and ongoing access to a reliable currently insured vehicle
- Clear Police Vulnerable Sector Check for the youth population.
- Working with youth identified by the City of London’s Coordinated Response as experiencing chronic and persistent homelessness.
- Working from a hard reduction model, to support participants who may choose to use illegal substances.
- Working independently with a mínimal on-site supervisor, based on the role being primarily based in the community.
- Expected to execute good judgment when working with a youth in acute crisis; including safety planning for participants and self to ensure safety.

We thank all applicants however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $20.55-$26.23 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you comfortable cold calling landlords?

Licence/Certification:

- G Driving License (required)

Willingness to travel:

- 100% (required)

Work Location: In person