Group Retirement Support Coordinator

1 week ago

Winnipeg, Canada People Corporation Full time

We are seeking a Group Retirement Support Coordinator to join our Indigenous Solutions team in Winnipeg or Burlington. The Group Retirement Support Coordinator will be the administrative support “go-to” person for all pension clients and will support our pension consultants, service representatives, and service coordinators with our Partner Firm Life Benefit Solutions regarding pension related questions and enquiries.

**The Group Retirement Support Coordinator will**:
**Client and Service Support**:

- Coordinate and prepare plan review materials
- Analyze and summarize pricing information from marketings
- Research answers and draft responses to client questions where appropriate
- Create benchmarking reports based on client demographics and industry data
- Draft sales presentations in Microsoft PowerPoint
- Research statistics and industry trends for client meetings and GRS collateral

**Team Support and Development**:

- Attend regular staff, team, and client planning meetings
- Promote and maintain a collaborative team environment
- Train, coach, and mentor new team members
- Acknowledge/respond and be available to support team members
- Challenge status quo and think about work you could take on from consultants
- Coordinate projects and tasks with the Pension Team

**Quality Control and Process Development**:

- Ensure work is completed delivered to consultants and clients on time
- Develop a project plan for all known projects and coordinate prioritization
- Ensure all work and materials have been checked before sending to client
- Help streamline plan reviews and other reports to reduce process times

**To be Successful as a Group Retirement Support Coordinator with Life Benefit Solutions you will need**:

- A passion for customer service
- Experience in Group Retirement an asset
- Excellent communication skills, both written and verbal
- Strong attention to detail and the ability to multi-task
- Strong Interpersonal skills and the ability to deal effectively with a variety of clients
- Excellent problem-solving and decision making skills
- Ability to work independently and take initiative
- Comfortable working in a fast-paced, dynamic environment
- To be a proactive self-starter with a positive attitude
- Team engagement and responsiveness with our clients and partners
- Proficiency with MS Office suite

**What’s in it for you**:

- Have an impact in the communities we serve
- Participate in our contributions towards Truth and Reconciliation
- Learn by working and collaborating alongside our existing team of experts
- Employee benefit and retirement programs are provided
- Competitive compensation
- A fun, flexible, and productive work environment

Life Benefits Solutions, a Division of People Corporation, is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers.

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