Parts and Service Manager

5 days ago


Toronto, Canada LONGFORD INTERNATIONAL LTD Full time

**Job Overview**
We are seeking a knowledgeable and customer-focused Parts and Service Manager to oversee the 5+ service team at a custom machinery manufacturer in Scarborough, Ontario.

**Duties**
- Delegate work assignments, monitor performance in house and on the road, ensure standards are met and review any issues.
- Liaison with customers to provide service quotes, organize service visits, handle PO and invoicing, follow up with any issues.
- Organize and book service visits in North America and around the world.
- Monitor customer troubleshooting, ensure issues are resolved, follow up with customers and make sure call logs are added into the system.
- Provide customer quotes for standard parts, custom parts, feeder refits, new assemblies, spare parts kits, etc.
- Promote and support machinery overhaul and MRO programs.
- Create spare parts, repair and refit lists.

**Qualifications**
- Strong communications and organizational skills.
- Background in mechanical and electronics would be beneficial.
- Previous experience using an MRP system an asset.
- Supervisory experience (minimum 2 years)

**Job Type -**Full time

**Benefits -**
- Dental care
- Extended health care
- Life Insurance

**Schedule -** Monday to Friday

**Experience -** 2 years (preferred)

**Work Location -**in person

Pay: $50,000.00-$70,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Work Location: In person



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