Business Analyst

2 weeks ago

Calgary, Canada WTW Full time

**Description**:
**The Role**

Notes:
Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

**Tasks**

As a full-time Business Analyst within RSG, you will be an integral member of the FAStrack development team (3 developers and 6 Business Analysts), involved in a number of implementation activities to support our app offerings and enhancements including the following activities:

- Continue to stay up to speed with RSG Enhancements and newly identified Business Requirements.
- Gather and document requirements for bugs fixes, new features, reports, and enhancements; including deriving data and process validations, defining calculations, and maintaining and debugging Excel-based reports.
- Help to manage IGS business expectations and identify potential scope creep.
- Draft and update user guides and miscellaneous internal documents.
- Develop QA detailed test plans; test features, reports, templates, and bugs in an efficient and thorough manner.
- Report and document issues and bugs promptly. Identify and suggest areas for improvement.
- Provide strong and timely user support for FAStrack, work with FAStrack team members and other RSG teams to escalate issues as required.

**Qualifications**:
**The Requirements**
- 2-3 years of experience as a Business Analyst or Systems Analyst.
- Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business.
- Advanced proficiency in Microsoft Excel.
- Proficiency in English required, strong written and verbal communication skills.
- Actuarial experience, especially with IFRS results is a plus.
- Knowledge/experience with other WTW tools is a plus - Quantify, FR, Swift/Channel, OnePlace, Benefits Engine, Project Engine, etc.
- Ability to participate in Eastern time zone based calls.
- Ability to work extended hours and weekends as needed.
- Proven experience successfully balancing multiple projects, working with tight deadlines, and producing quality deliverables on time and within budget.
- Strong analytical and creative skills, proven ability to diagnose and resolve issues.
- Ability to work both independently and as team member.
- EOE, including disability/vets_

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