Team Leader

3 days ago

Winnipeg, Canada Miniso Canada Lifestyle Inc. (Winnipeg) Full time

MINISO the Global Fast Fashion Brand has been expanding globally since its establishment in 2013. It has opened more than 1,800 stores around the world within 3 years We advocate the philosophy of quality life and respecting the needs of customers. It dedicates ourselves to providing customers with quality, creative and low-price products.

We are looking for a Part-time/Full-time Shift Leader to join us in our Polo Park store

**Responsibilities**:

- Ensure compliance of all cash handling standards; ensure timely processing of the bank deposits
- Provide customer-focused service; welcome customers and resolve both employee and customer queries and complaints; ensure all team members are upholding the customer service standard
- Carry keys and alarm codes; perform standardized opening and closing procedures
- Train, develop, and coach team members; ensure accountability and compliance of all members
- Ensure all employees are compliant with company policies: operational, human resources, loss prevention, and health & safety
- Manage teams of up to 4 people at a time; delegate tasks and breaks
- Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
- Act as a Store Manager when in lieu of a Store Manager on shift
- Oversee store cleanliness and maintenance as per company standard Collaborate with management to organize and set up store promotions
- And any other duties as assigned

Qualifications:

- Minimum of High School Graduate
- Eligible to work in Canada
- Flexible work hours and times
- Skills & Experience Required:

- Exceptional customer service skills
- Self-driven and motivated
- Energized and outgoing
- Proactive and organized
- Excellent communications and interpersonal skills
- Team player
- Experience in Retail stores is an asset

**Job Types**: Full-time, Part-time

**Salary**: From $14.50 per hour

Schedule:

- Day shift
- Evenings
- Evening shift

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: One location

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