After Hours Safety Liaison

**The Position**

**Duties Include**:

- **Care Coordination and Collaboration**_
- Provides day-to-day support to the Supportive Family Housing Program Manager and Family Support Workers through regular updates and feedback on ways to improve safety on the site.
- Participation in working groups, meetings, and information sessions internally or with external groups.
- **General, Administration and Reporting**_
- Excellent oral and written communication skills, communicates effectively and sensitively with clients from diverse backgrounds, including conflict resolution.
- Maintain flexibility in schedule and respond to unexpected emergencies and changes in workload in order to fulfill responsibilities.
- Attend and participate in scheduled staff meetings and client care meetings as requested.
- **Interpersonal**_
- Provides help/guidance to on-site program participants through safety support.
- Communicate successfully and positively with people who may have multiple barriers including physical disabilities, mental illness, addiction, and language barriers.
- Maintain and present a positive and professional image at all times.
- Balances conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines.
- Must be able to manage a client caseload and handle sensitive information in a confidential manner.
- **Other Duties**_
- Other duties as required and assigned within the scope of the position.
- **Qualifications, Skills and Abilities**_
- Excellent oral and written communication skills. Ability to communicate professionally with external agencies and effectively/sensitively with clients from diverse backgrounds, including conflict resolution.
- Analytical skills, sound judgement and decision-making skills are required to assess situations and determine the best possible outcomes.
- Proficient in the use of MS Office programs with advanced knowledge of Excel and strong data base skills
- Knowledge of shíshálh culture and community members is an asset.

Applicants should have the following training/certification and/or a willingness to be acquire the following.

**NOTE**: Some or all of this training may be provided in the workplace.
- Crisis prevention training and/or de-escalation training, non-violent intervention.
- Standard First Aid and CPR. At least one (1) staff member certified in Standard First Aid and the appropriate CPR level training must be on duty at all times.
- Indigenous awareness training.
- Mental health first aid training.
- Domestic violence safety planning.
- Substance use awareness and safety training, including naloxone training.
- LGBT2Q+ awareness training.
- Trauma-informed practice training
- Staff self-care training.
- BC Housing Database training.
- FOODSAFE Level 1 or 2 is an asset but is not required for all positions.

**Minimum Experience**
- Three (3) years of front-line experience working with people in a service-oriented workplace.
- Some prior experience ensuring safety and security from a non-violent perspective.
- Conflict resolution and de-escalation training and experience.
- Experience working with indigenous people, organizations, and communities.
- Knowledge and experience working in/with the shíshálh community is preferred.
- A criminal record check from the RCMP.
- Proficient in the use of technology and other tools required to work remotely.
- Valid driver's license, a current vehicle insurance certificate, and access to reliable transportation.
- Must have excellent communication skills, both written and verbal.

**Physical and Mental Demands**
- Physical Demands_
- You may have to spend long hours sitting and using office equipment, computers, and attending meetings.
- You may have to spend long hours walking or standing.
- Mental Demands_
- Must synthesize complex and diverse information.
- Must remain calm, professional, objective, and constructive, even when faced with hostility.
- Attention to detail, a high degree of accuracy, with strong organizational skills.
- Must model adherence to established systems and processes.
- Highly-developed ability to work under pressure; adherence to timelines.
- Responds quickly to rapidly changing priorities, using innovation and resourcefulness.
- Provide detailed and comprehensive strategic advice with little notice.

**Impact and Accountability**

The After Hours Safety Liaison is accountable for monitoring and responding to safety and security concerns on-site. Principal accountabilities are to the Supportive Family Housing Program Manager.

**Conditions of Employment**
- Mandatory confidentiality is a condition of employment for all staff of the Nation. Failure to comply will result in dismissal. Employees are expected to follow all guidelines harmoniously and cooperatively, creating a team approach in their duties for the Nation’s future success.
- Valid Drivers License.
- Completion of a criminal record check in accordance with the _Criminal Reco