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Security Guard

2 weeks ago

Lethbridge, Canada Paladin Security Full time

Security Guard - Park Place Mall

**Job Functions**:

- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Provide first aid and medical response when required to any person(s)
- Handle Lost & Found items and inquires

**Job Skills/Requirements**:

- Ability to obtain a valid Alberta security license
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills
- Ability to make immediate decisions, while maintaining composure in emergency response situations with mínimal supervision
- Ability to walk 18/20km and stairs

Education Requirements
- High School Diploma/GED

Certification Requirements
- Valid Security License
- An unrestricted class 5 drivers license is considered an asset

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

**LANGUAGE SKILLS**:
Must speak, read, and write English.

**PHYSICAL & WORK ENVIRONMENTS**:
The physical and work environments described here are representative of those that must be met and are encountered by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to stand, sit, walk, bend for extended periods; reach with hands and arms; talk and listen on a regular basis; Ability to work for extended periods in an office under artificial fluorescent lighting with varying noise levels. Must be able to perform under pressure, concentrate for prolonged periods and able to work long hours under stressful conditions.