Medical Office Assistant

**Join us in changing our patients’ lives for the better and our goal is to help change yours too**

Since 2013, Glenwood Radiology has made its mark in providing quality diagnostic imaging services to its patients and referring physicians throughout Edmonton & surrounding areas, including rural Alberta. We offer Image-Guided Pain Management, Breast Imaging, Mammography, X-Ray, Bone Densitometry, General Ultrasound, MSK Ultrasound, OB Ultrasound and More. We provide prompt patient access, quality service, timely reports, optimal patient care in a sage and caring clinic environment.

We're hiring for a position for our **Spruce Grove Clinic.**

**Opportunities We Provide**:

- Enjoy doing what you love & loving what you do
- A great position where you really can make a difference
- A positive, fun, team-first atmosphere while changing patients’ lives
- Engaging new challenges and endless learning possibilities
- Exceptional extended health benefits plus unique lifestyle perks
- Excellent career advancement opportunities with a successful, growing company
- On-site training to help ensure your success

**Qualifications We Seek**:

- Requirements include multi tasking, 60 wpm, strong anatomy knowledge, strong patient care, ability to handle a busy environment
- A mature, confident individual that enjoys taking control and leading the charge
- A passion for customer service and building patient relationships
- Relevant training or experience as a Medical Office Assistant
- A desire to learn new technologies plus savvy computer skills
- Excellent organization and time management skills
- Self-motivated to balance and organize a number of responsibilities in a fast-paced medical environment, while ensuring attention to detail, accuracy and efficiency

**Core Responsibilities and Job Duties are described below.**_Job Duties may change as per the clinic needs and as required by the Managing Director and/or Clinic Manager._
- Maintaining a professional presence and providing excellent patient care.
- Assisting patients, technicians, sonographers, radiologists, and other team members with varying tasks to ensure the smooth running of the clinic, such as complete patient registrations, appointment bookings/rebooking’s, cancellations, equipment cleaning/autoclaving, cleaning patient rooms and other necessary duties.
- Booking all Diagnostic Imaging, Breast Imaging, Bone Densitometry, and Ultrasound appointments, Pain Management, etc.
- Completing tasks for all modalities and services diligently and accurately, which include Bookings, Re-Bookings, Appointment Reminders, Follow Ups, Requisition Intake etc.
- Prioritizing and completing tasks according to urgency.
- Accurate data entry into InteleRIS of patient demographics in accordance with clinic processes.
- Answering all incoming calls and re-direct when necessary.
- Requesting previous examinations and/or reports.
- Notifying the appropriate department of patient arrival.
- Escorting patients to the appropriate examination area and providing changing instructions.
- Assisting with ultrasound inventory levels. Maintaining adequate office inventory.
- Maintaining the utmost in patient confidentiality.
- Assisting in the orientation and training of new staff.
- Conducting oneself in a professional and courteous manner.
- Maintaining cleanliness in the reception waiting room and the reception desk.
- Ensuring all required questions are asked to determine the examination to be booked.
- Responsible for understanding all clinical processes and utilizing resources (such as manuals) as required.
- Working collaboratively within a multidisciplinary team.

Pay: $16.42-$22.78 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Application question(s):

- What is your hourly wage expectation?
- Are you available to work days, evenings, and weekends?
- Do you drive?

**Location**:

- Spruce Grove, AB T7X0Y5 (required)

Work Location: In person