General Store Manager

**Company description**

Munchie World carries all of the World’s best snacks all in one place and presents them in a way that is out of this World Through our online or in-store experience we are dedicated to offering our customers a convenient way to shop every snack they desire in just one stop. What are you waiting for? Welcome to Munchie World

**Job description**

If you love leading people and have a passion for retail, then the Munchie World Store manager position is right up your alley. As the Munchie World Store Manager, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will be responsible for reporting to the Chief Executive Officer the organization, preparation, and execution of all managerial tasks within their store location. You will also be responsible for implementing and maintaining efficient operations that lead to the store’s success.

As a store manager, you will lead your team through change, develop your skills, drive sales with compliance while being at the forefront of the business. In addition, you will ensure that best practices, policies and regulations are being implemented. You will also inspire and mentor your team through a collaborative and communicative environment.

This role will extend through every avenue within the store such as inventory management, scheduling, performance management and store compliance excellence. You will thrive in a fast-paced environment where efficient multi-tasking and delegating are a must.

**Responsibilities**

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

- Provide adequate scheduling for all employees, ensuring ESA compliance as well as ensuring all business KPI’s are met
- Monitor and submit payroll, ensuring ESA compliance
- Assist in the creation and implementation of MW’s Standard Operating Procedures.
- Provide superior customer service and support Munchie World’s vision of the best snack shopping experience.
- Oversee all store operations, including inventory, store compliance, sales, and supply ordering.
- Store maintenance management including working with Garda, trade maintenance, and overall store up-keep.
- Uphold store policies, brand guidelines and campaigns, as well as procedures and operational guidelines.
- Ensure healthy and safety compliance measures are constantly met and a priority by acting as a liaison for these regulating bodi
- Ongoing, in-the-moment coaching and constructive performance management for all staff, including management team in order to foster their development.
- Provide floor leadership and customer service expertise, setting the gold standard for all team members.
- Hire, train, and develop staff in accordance with operating policies, procedures and best practices. This also includes providing each team member education and training on new products and accessories.
- Help create and execute initiatives to increase customer loyalty and community support
- Perform opening and closing procedures within the location. This includes verifying cash deposits and float amounts, as well as verifying inventory.

**Qualifications**

Here are some qualifications you need:

- Minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Ability and demonstrated history of managing a large scope of individuals.
- Demonstrated experience in a general manager position.
- Experience with payroll management and compliance.
- Workforce management with scheduling experience that demonstrates ESA compliance while also fulfilling business needs (sales goals, monitoring of Key Performance Indicators).
- Ability to work through others including management team and staff, delegating where necessary in order to ensure efficiency and productivity.
- Proficiency in understanding and utilizing software programs such as Microsoft Office, Excel etc.
- Strong analytical skills, including reviewing all finance reports and adjusting business efforts where needed to encourage sales and productivity.
- Stand as a go-to leader within the store location amongst all staff.
- Excellent time management skills are a must as well as thriving in a fast-paced environment that is constantly changing.
- Strong understanding of inventory management and processes.

**Requirements**:
To begin your career with us, you need to have:

- Minimum 3 years experience in a senior leadership role, service or retail industry is considered a strong asset.
- High school diploma/GED or equivalent.
- Previous experience in a regulated industry is considered a strong asset.
- Able to lift 5-30 lbs.
- Must be flexible with hours of work - fluctuating between days, evenings, weekends and holidays.
- Successful completion of a criminal background check required.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permane