Scheduling Manager

**Scheduling Manager**

The Scheduling Manager is responsible for coordinating and managing the schedules of specific employees, resources, and other activities to ensure efficient and productive operations. They collaborate with various departments, communicate with clients, and create schedules that balance the needs of the organization and its stakeholders.

The Scheduling Manager is responsible for Scheduling all of our service calls (Installations), overseeing our team of installation technicians, providing office support, and exercising administrative duties such as maintaining the calendar, making travel plans, organizing meetings, planning equipment rentals, pulling film from stock for jobs, and performing other scheduling administrative functions.

In other words, the scheduling manager refers to one who is responsible for providing overseeing all aspects of project installations, while giving support, guidance, and direction to their team of installation technicians, ensuring that local data applicable to the production, management, and maintenance of effective and efficient schedules is well overseen and accurately maintained.

Other tasks include providing exceptional customer service while assisting clients and internal sales representatives with preparation; training, supervision, and necessarily disciplinary action pertaining to services and installations.

The Scheduling managers also complete multiple tasks while adhering to strict deadlines, developing process improvements in order to boost efficiency and productivity levels.

In this role, the scheduling manager is expected to work closely with installation technicians, sales representatives and the managers of the other internal divisions (Sales, Operations, Production).

The individual in this position is expected to meet specific requirements and possess some particular skills in order to enhance efficiency and effectiveness in discharging his or her duties.

Qualifications:

- demonstrate a high level of experience of information management including IT skills (learn and use scheduling programs).
- be a team player and possess excellent communication skills, both verbal and oral.
- Be well organized.
- Great Communication skills

**Scheduling Manager Job Description Example/Sample/Template**

Scheduling managers perform various scheduling administrative functions; the major tasks, duties, and responsibilities that typically define their job description are shown below:

- Assisting in the research and development of a new workforce management tool (scheduling program) in order to meet the requirements of both the company and the clients.
- Develop and implement scheduling processes to ensure effective distribution of resources and workload balancing.
- Monitor and adjust work schedules to meet changing business demands
- Contributing to the establishment and development of effective communication methods to support schedule management
- Overseeing and managing schedule processes, and conducting all relevant internal audits
- Developing and maintaining effective, sound and healthy communication with a wide range of people at various levels within the company, its customers and suppliers
- Assisting with the production of performance management data, scorecards, dashboards, and trackers
- Creating an environment where co-workers can challenge existing processes and discover new ways of working that can be of important advantage to the organization.
- Collaborate with department heads to identify staffing needs and ensure timely and accurate onboarding of new staff.
- Identifying the issues or risks that are associated with any aspect of workforce planning cycle and its supporting data, and also suggesting appropriate recommendations or improvement strategies to support or tackle these issues.
- Contributing to the development and management of training to ensure the effective use of information to boost performance.
- Promoting and striving for the highest level of client satisfaction
- Developing healthy relationships with vendors in order to achieve scheduling goals and install deadlines.
- Assisting the organization with staff training, implementation of new software functionality, ideas, and testing
- Assisting in the accurate reporting of scheduling data with the use of various tools and models.

**Scheduling Manager Requirements - Skills, Abilities, and Knowledge for Career Success**

If you are seeking the scheduling manager position, Please review the requirements:
We are looking for an individual with experience in working within scheduling or a similar area.

Qulaifications:

- Excellent analytical skills, as a scheduling manager you will be required to analyze information and suggest new ideas for improvement.
- Ability to effectively work within a team, with the ability to manage workload effectively.
- Excellent and strong negotiation and persuasion skills, to facilitate schedule management in line with service need.
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