Supervisor, Dc Operations

**Department**: DC Operations

**Location**: Oakville, ON

**Shift**: Sunday - Thursday, Afternoon Shift (Outbound 1)

**Status**: Full-Time

Plexxus is a not-for-profit shared services organization which provides value added services to its Member and Customer hospitals.
Plexxus provides Logistics (Distribution, In-Hospital Logistics, Purchasing, Product Support, Accounts Payable), Strategic (Sourcing, Spend Management, Supplier Management, Contract Management, Innovation & Strategic Partnerships) and Support and Enablement (Information Technology, Data Governance & Management, Customer Relationship Management, Corporate (Human Resources, Finance), Customer Support services.

**VISION**: Plexxus is the leading shared service organization in Canadian healthcare.

**MISSION**: Plexxus relentlessly delivers value to its Members and Customers through service excellence.

**VALUES**: Excellence, Responsive, Accountable, Collaborative

Plexxus serves a diverse group of hospitals consisting of specialty, community based, academic and research hospitals.

**Plexxus Member hospitals include**: Holland Bloorview Kids Rehabilitation Hospital, Lakeridge Health, North York General, Sinai Health, St. Joseph’s Health Centre, Scarborough Health Network, Sunnybrook Health Sciences Centre, Michael Garron Hospital, University Health Network, and Women’s College Hospital.

**Plexxus Customer hospitals include**: Campbellford Memorial Hospital, Haliburton Highlands Health Services, Mackenzie Health, Oak Valley Health, Northumberland Hills Hospital, Peterborough Regional Health Centre, Ross Memorial Hospital, Royal Victoria Regional Health Centre, Southlake Regional Health Centre, and Stevenson Memorial Hospital.

We are recruiting a Supervisor, DC Operations to work at our Distribution Centre in Oakville. This Supervisor will ensure that there is a safe working environment for all employees while focusing on quality, accuracy and productivity targets being met or exceeded. In addition, the Supervisor is responsible for the development of the Distribution Lead personnel and an employee group on a shift that operates six days a week, in a modern 100,000 square foot, Logical Unit of Measure picking operation. The Supervisor, DC Operations will be broadly responsible for the following:
**Accountabilities**:

- Ensure a safe work environment for all employees
- Participate in the Joint Health and Safety Committee and identify opportunities for improvement in health and safety including root cause analysis
- Lead Team Shift Meetings daily, or as required throughout the day
- Ensure that production and accuracy targets for the operation are met/exceeded while identifying and implementing opportunities for improvement including root cause analysis of errors and misses.
- Develop Distribution Leads to excel in their roles (including developing Captains and floor level Associates)
- Plan, organize and participate in daily warehouse operation and activities
- Motivate others and promote collaboration and accountability to meet team goals
- Build and maintain trust with direct and indirect business partners in regards to business processes and decision making
- Ensure that Warehouse Associates are fully trained in all areas of their responsibilities and that training programs are followed and up to date
- In cooperation with the DC Leadership team and Distribution Leads, determine staffing levels and assigned work, including vacation planning and planned absences
- Evaluate the performance of team members and communicate feedback regarding job performance and performance expectations on a monthly basis
- Take responsibility for first line disciplinary action i.e. verbal warnings and recommend further disciplinary action
- Carry out annual employee performance appraisals
- Ensure a high level of inventory accuracy at the SKU and location level
- Ensure that the customer deliveries are shipped according to the established schedule
- Participate in distribution project teams
- Ensures the warehouse is in a clean, safe and orderly condition
- Perform other duties as assigned

**Qualifications**:

- College Diploma in related discipline (Business, Logistics) or equivalent combination of education and experience
- Minimum of 3 years of management/supervisory experience in a multi-shift distribution centre
- Previous experience in a Tier One Enterprise/Manufacturing Resource Planning, Warehouse/Transportation Management System (ERP/MRP/WMS/TMS) environment (preferably SAP) an asset
- Proficiency in MS Office
- Previous work experience in a Good Manufacturing Process (GMP) environment an assetA license operating various types of powered equipment is a requirement
- Ability to provide strong and motivational leadership to staff in a team environment
- Ability to develop the team to meet/exceed goals in areas of health and safety, operational productivity and order accuracy, while staying within the financial goals.
- Strong Communication Skill