Catering Manager

Company Description
**WHO ARE WE?**
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together - offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

**Job Description**:
**WHAT’S THE JOB?**

Under the general supervision of the Food Service Director, the Catering Manager is in charge of procuring, organizing, planning, preparing and/or directing the preparation of all catering events. This role also performs the administrative and financial duties for the catering team such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all related costs of the catering operation, and supervising and training all staff within their charge.

**Your work will include**:

- In coordination with the Chef Manager, plan and develop menus and recipes for catering events that meet the client’s needs, incorporating the company’s values of fresh, scratch and local
- Work with clients and customers to meet their needs/requests while staying within budgeted restrictions and adhering to all company practices and policies
- Establish and implement food preparation schedules for catering events, creating an efficient, safe, and organized process
- Organize and schedule the logistics for catering events, ensuring all preparation work is completed and events are set-up, delivered, and removed on time
- Respond to customer and client concerns and requests immediately, resolving any issues that may arise
- Coordinate with clients to ensure timely billing and collections for catering events
- Ensure all staff are adhering to all required safety regulations and procedures while preparing food for catering events including:

- Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
- Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves)
- Proper handling of equipment only by trained staff and notifying appropriate parties of malfunctioning or in need of repair equipment
- Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
- Following all Health and Safety and sanitation policies and procedures as set by applicable legislation and company policies
- Take steps to control the costs of the catering events by taking measures such as:

- Working with the Chef Manager and staff to maintain food rotation in storage in order to minimize spoilage and waste
- Controlling portioning of food items to ensure recipe yield meets quantity and budget expectations
- Suggesting dishes that take advantage of seasonal availability
- Identifying cost saving measures for logistics of operating the events
- Provide cost saving recommendations regarding the budget of catering events
- Maintain clear lines of communication and understanding between all parties including the Chef

**WHAT’S IN IT FOR YOU?**
- Work Life Balance
- Extended health and dental benefits
- Whereas other companies are downsizing, we are growing
- Be #1 on day 1 by joining an industry leader.

**Qualifications**:
**WHO ARE WE LOOKING FOR?**
- Three years of recent related experience in the food service industry leading high volume catering teams, or an equivalent combination of education, training, and experience
- ServeSafe and/or FoodSafe certified with thorough knowledge of all health and safety regulations pertaining to the food preparation/service industry
- Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
- Work accurately and in an efficient manner while managing multiple tasks and priorities
- Able to lead projects, forecast business needs, and identify and target growth opportunities
- Highly organized with a strong focus and commitment to quality
- Able to operate all related equipment in a safe manner
- You have knowledge of computer programs (Microsoft Excel, Microsoft Word, GFS, NetSuite, Catertrax, Outlook)
- You have extensive knowledge of menu costing, recipe cards implementation and wage control
- You have an effective leadership style, positive outgoing personality and effective listening skills

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally