Customer Service Representative

3 days ago

Port Coquitlam, Canada Compass Group Canada Full time

**Status: Full-time**

**Schedule: Monday-Friday 6am-2:30pm or 7am-3:30pm**

**Wage: $21.00 to start (performance and wage review after 6 months)**

**Location: 1435 Broadway Street, BC**

**Important Information**:

- **Valid drivers license required. Some heavy lifting up to 50lbs.**:

- **Uniform provided and safety shoe allowance. Subsidized lunch and discount program available**

**Job Summary**

Maintaining proper inventory levels and product distribution for micro markets.

**Essential Duties and Responsibilities**:

- Provide client and customer satisfaction in every aspect of job performance.
- Display a clear understanding of company policies and ability to administer as needed.
- Performs routine cleaning, sanitation, and minor service of machines and other related equipment. When necessary, reports defective equipment to designated operators.
- Prior to beginning each day’s route, ensure that truck is properly loaded with all product required to properly service all scheduled micro markets and machines following outlined operational procedures.
- Informs regular clients and customers of new products or services, listens to and resolves service complaints. Reports all client and/or customer complaints to immediate supervisor in a timely manner.
- Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected and product.
- Perform product rotation to ensure freshness of products.
- Keep company vehicle clean and organized at all times; perform pre & post trip vehicle inspections.
- Perform all job functions in a safe and professional manner.
- Performs other duties as assigned.

**Qualifications**:

- Valid Class 5 driver’s license and good driving record.
- Drivers experience an asset.
- Customer service experience an asset.
- Must be able to lift 50 lbs. on a consistent basis.
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.)
- Able to work independently, responsible for route, work unsupervised 98% of the work day.

**Salary**: $21.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: On the road

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