Warranty Administrator
6 days ago
Brandt Industries is currently seeking a Warranty Administrator. This position is responsible for adjudicating and processing warranty claims from our dealership network, resulting in efficient and timely customer support.
Duties include but are not limited to:
- Work with dealers and customers to understand product issues and repairs
- Track information used to identify early trends
- Work closely with internal departments to drive process and product improvements
- Provide fair and efficient warranty reimbursement from defective product
- Process claims and warranty credits
- Manage invoicing/denial notifications to dealers
- Manage machine registrations
- Answer warranty related inquires
- High focus on Customer Service -internal and external
**Required Skills**:
- Strong communication skills
- Strong attention to detail
- Consistency and determination
- Time management skills
- Able to work in a fast paced team environment
- High level of Customer Service
Required Experience
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