Windows/vmware Server Analyst

**Job Description**:
**About MRU**:
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. Currently, more than 15,000 credit students choose from 14 bachelor degrees and 38 majors. Learn more at mru.ca/AcademicPlan.

Mount Royal University is situated on an ancient and storied land that is steeped in ceremony and history that, until recently, was occupied exclusively by people indigenous to this place. With gratitude and reciprocity, Mount Royal acknowledges the relationships to the land and all beings, and the songs, stories and teachings of the Siksika Nation, the Piikani Nation, the Kainai Nation, the Îethka Stoney Nakoda Nation (consisting of the Chiniki, Bearspaw and Goodstoney Nations), the people of the Tsuut’ina Nation, and the Métis. Learn more about MRU's Land Acknowledgement.

**About the Department of Information Technology Services**:
Mount Royal University’s Information Technology Services supports our mission by providing technical support, solutions, and diversified services to the Mount Royal community.
- Solutions Delivery
- Technology & Client Services
- IT Infrastructure & Security
- ITS Projects

***About the Role**:
Mount Royal University is seeking a skilled Windows/VMware Server Analyst to join our Information Technology Services team. This is a one-year term position with the potential to transition into a permanent role.

As a key member of the ITS Infrastructure team, you will be responsible for the day-to-day administration and maintenance of our Windows servers and VMware environment. You will ensure optimal performance, security, and availability of these critical systems. You will also play a vital role in project work, contributing your expertise to initiatives that enhance and evolve
our server infrastructure.

**This position may require occasional after-hours or on-call support.**

***Responsibilities**:

- Install, configure, maintain, and troubleshoot Windows Server operating systems and related

software.
- Monitor and optimize server performance, proactively addressing any issues.
- Implement security patches and updates to safeguard systems.
- Manage user accounts, permissions, and access control.
- Deploy, configure, and manage virtual machines within the VMware environment.
- Monitor and optimize virtual machine performance, resource utilization and high availability
- Participate in the planning, design, and implementation of Windows server and VMware

infrastructure projects.
- Develop and maintain technical documentation.
- Collaborate effectively with other IT teams and stakeholders.

***Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience administering Windows Server environments.
- Minimum 2 years of experience working with VMware vSphere or a similar virtualization

platform.
- Minimum 2 years of experience administering Active Directory.
- Solid understanding of networking concepts and protocols.
- Solid understanding of enterprise storage concepts and protocols.
- Experience with scripting or automation tools (e.g., PowerShell) is an asset.
- Experience with other operating systems (e.g., Linux) is an asset.
- Experience with ITSM tools (e.g., ServiceNow) is an asset.
- Excellent troubleshooting and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Collaborative team player with a positive attitude.
- Eagerness to learn new technologies and adapt to changing priorities.

**What We Offer**:
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days, and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of