Power Platform

**ABOUT GOWLING WLG**

At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered. We are guided by our firm’s Core Values - Raise the Bar, Thrive Together, Embrace Differences.

Diversity, equity, and inclusion are an integral part of our firm’s core values. We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences. Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

**PROFILE**

This position can be based in any of our Canadian offices.

**RESPONSIBILITIES**
- Install upgrades and maintaining current versions of software and install new software as required.
- Ensure compliance and consistency with software as used across the firm. Work within standard ITIL service management processes of Changes, Incidents, Service Requests and Problems, and utilise appropriate change and release procedures to ensure the smooth operation of business services.
- Prepare written evaluations on the advantages and disadvantages of tested software.
- Participate in IT projects.
- Schedule and issue advisories of system maintenance periods in a manner that permits sufficient notice to be given to the user community.
- Maintain technical support relationships with software vendors to ensure services are provided effectively.
- Keep up to date with changing technologies and the benefits and advantages they may offer.
- Collaborate as needed with the Power Platform Development team
- Any other duties as required.

**QUALIFICATIONS**
- College Diploma in Computer Science.
- Four years directly relevant experience.
- Proven experience administering Microsoft 365, including SharePoint Online (Modern Sites, Document Libraries), Microsoft Teams, M365 Groups, roles, and permissions model. Exposure to Power Platform administration is also essential. Familiarity with a Document Management Systems (DMS) other than SharePoint Online is desirable.
- Ability to communicate effectively with other Firm members, with the aptitude to take care of clients’ needs in a professional and courteous manner.
- Capacity to work independently, as well as in a team environment.
- Produce a high quality and quantity of work product, occasionally under tight timelines.
- Able to prioritize and to redefine priorities when necessary.
- Handle stress in a business-like manner.
- Knowledge of Microsoft Office Suite.
- Ability to produce a high quality and quantity of work product, occasionally under tight timelines.
- Critical-thinking, problem-solving and time-management skills.
- Ability to navigate operating systems.
- Configuration management and query software.
- Bilingualism (French/English) an asset.

Gowling WLG employees benefit from a hybrid work environment.

The starting range for this role is $65,000 to $85,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.