Physiotherapy Clinic Office Manager

2 weeks ago

Etobicoke, Canada Physio In The Six Inc. Full time

Physio In The Six Inc. is hiring We are looking for a permanent Office Manager for a Multi-disciplinary clinic. This position may require evening availabilities. Start date will be as soon as possible due to training requirements.

Duties include:

- Overseeing and providing management support to all members of the team
- Oversee and ensure the smooth progression of the daily patient schedule; maintain and publish staff schedules.
- Coordinate the onboarding, learning, and development of team members and payroll activities.
- Ensuring all company policy and procedures are up to date and followed
- Responsible for billing, invoicing, receiving and processing payments for WSIB, motor vehicle insurance, private and other third parties as required
- Corresponding with insurance companies/MVA adjusters/WSIB
- Assisting the Director/ President with marketing and advertising
- Assisting with finance, bookkeeping, banking and cash flow
- Ensure all clinic equipment is in working order and coordinate any repairs or replacements.
- Support practitioners by ensuring enrollment paperwork is completed, new patient sessions are booked, and address any insurance or billing concerns.
- Provide the Medical Director and staff with appropriate paperwork for new patients, ensure physician sign-offs are processed, and maintain non-medical patient records, including final assessments and program renewals/discharges.
- Provide the Clinic Manager with updates on patient renewals, conflicts, re-assessments, goal setting, and attendance.
- Research and resolve client concerns promptly, always putting the client first and adhering to service and care standards.
- Build clinic culture by organizing events and initiatives.

Qualifications and Skills:

- Strong communication and organizations skills - detail oriented
- Strong team work and multitasking skills
- Demonstrate professionalism and excellent interpersonal skills
- Strong computer skills and ability to work with EMR in paperless office setting (training on EMR used in office will be provided)
- Those with existing experience working with motor vehicle accident (MVA), workplace safety insurance board (WSIB), and direct billing with insurance companies are encouraged to apply.
- Familiarity with Quickbooks an asset.
- Familiarity with HCAI/Telus

**Job Types**: Full-time, Part-time, Permanent

Pay: $25.00-$26.00 per hour

Expected hours: 25 - 32 per week

**Benefits**:

- Flexible schedule
- On-site gym

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Etobicoke, ON M8V 1H5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- working in healthcare: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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