Parts/service Adviser
5 days ago
Looking for an Automotive Parts and Service Advisor to:
Greet customers promptly and professionally.
Listen to customer concerns and accurately document vehicle issues.
Advise customers on necessary and recommended services.
Provide accurate cost and time estimates for repairs and services.
Communicate with technicians to ensure timely and efficient service repairs.
Keep customers updated on the status of their vehicle.
Maintain detailed records of services, repairs, and customer interactions.
Create quotes and invoices for customers.
Check parts availability, place orders, and manage inventory stock and returns.
Process transactions accurately and ensure proper documentation.
Stay up-to-date with product knowledge and ongoing promotions.
Locate parts from stock and through OEM and aftermarket sources.
**Requirements**:
Must be able to speak English well that customers can easily understand
Previous experience as a Parts/Service Advisor in non-dealer setting preferred but not mandatory.
Strong knowledge of automotive systems and parts.
Excellent communication, relationship building and customer service skills.
Proficiency with parts/service systems and inventory software.
Ability to work independently and as part of a team.
Ability to prioritize and multitask efficiently.
Strong computer and analytical skills.
Competitive hourly wage
Employee discounts on parts and services.
Compensation: Based on experience
Pay: From $24.00 per hour
Expected hours: 42.5 per week
Work Location: In person
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