Dispatcher

**Job description**:

- Schedule loads based on safety, customer service, and load efficiency
- Ensure optimal truck utilization and maintain KPI targets
- Ensure communication of accurate information to drivers, such as: load information, equipment and HOS
- Monitor and communicate driver progress on pickup and delivery through total mail and TMW, work with CSR
- Confirm accuracy of driver pay by ensuring routing and accessorial pay information is entered timely into the appropriate fields in TMW
- Ensure that drivers are handing paperwork in to office within 24 hours of delivery
- Ensure drivers are performing responsibilities in a safe, reliable and professional manner
- Rotate weekend on call
- Act as a point of contact for any and all items or issues that may arise for a driver in your terminal

**Requirements**:

- 2+ years’ experience in the transportation industry would be considered an asset
- Previous experience in a dispatch position is preferred
- Degree or Diploma in a related field or equivalent work experience
- Excellent communication skills - both verbal and written
- Strong computer, organizational and analytical skills
- Experience with TMW and Peoplenet is an asset
- Ability to multi-task and prioritize in a fast-paced environment
- A strong aptitude for math, problem-solving and auditing
- Bilingual - French and English Languages is an asset

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday
- On call

**Experience**:

- dispatching: 1 year (preferred)

Ability to Commute:

- Oldcastle, ON N0R 1L0 (required)

Work Location: In person