Resident Care Administrative Assistant

**The County of Huron’s**:
**Homes for the Aged Department**:
**is seeking a**:
**Casual Resident Care Administrative Assistant to Join the Huronlea (Brussels) Team**:
**Position Summary**:
The role of the Resident Care Administrative Assistant is to provide secretarial support to the Director of Care/Charge Nurse, Medical Director, Attending Physicians, Administrator and Business Manager utilizing the principles of excellent customer service. This position will work **_one day per week for coverage, and additional vacation relief_**.

**What We Offer**:
At the County of Huron, we’re committed to offering a modern work environment that puts people first. We are a Certified Living Wage employer that values equity, diversity and inclusion. We offer our staff competitive wages and a comprehensive benefits package.

The County of Huron offers a diverse portfolio of employment opportunities. When you join our team, you’ll have the benefit of working with and learning from, people who have a broad range of skills and knowledge. We offer training, mentorship, and career development opportunities to all staff. When you work for the County of Huron, you invest in the community, and you benefit from seeing the results of your efforts firsthand. It’s a great place to work

**Role and Responsibilities**:

- Undertakes general duties such as receptionist, resident and visitor inquiries, mail, photocopying, word processing and answering phones.
- Establishing and maintaining accurate resident files in accordance with the Fixing Long Term Care Act, working within the computerized program for resident files.
- Coordinating resident appointments with specialists’ etc. including transportation arrangements, in cooperation with the Medical Secretary at Huronview. Contact the van driver to arrange for appointments and input on CountyNet.
- Communicate with Business Office regarding changes to resident status, monthly transportation charges, etc.
- Schedule and coordinate initial and annual care conferences for residents.
- Maintaining an adequate supply of forms and supplies used by the Nursing Department. Ensure lists are accurate and up to date eg. Monthly checklists, call-in lists, etc.
- Keep ELPAS system up to date and ensure adequate supplies on hand.
- Enters new admissions into Point Click Care and prepares the chart for admission for administration and nursing
- Working with residents and families to review and complete the admission agreement and purchased services agreement upon admission.
- Addresses general inquiries from residents and guarantors relating to resident accounts in a professional, courteous manner. Communicate with seniors, staff and the public in a courteous and business-like manner. Includes undertaking tours of the apartments and assisting with tenancy arrangements.
- Conducts tours of the facilities on a scheduled and drop-in basis.
- Must have a working knowledge of the various collective agreements - ONA, SEIU and IUOE.
- Have acquired a working knowledge of Homes scheduling and payroll program, Word, Excel, PCC and PowerPoint.

**Staffing Duties**:

- Replacing Nursing and Personal Care department staff who call in sick, taking vacation days, statutory holidays and no paydays. Responsible for phoning replacement staff according to seniority lists/established protocol, recording information and amending schedules.
- Prepare schedules for Resident Care Aides.
- Schedule and notify agency staff of shift replacement and upcoming shifts.
- Responsible for receiving and posting the Nursing Department Schedules, Job Postings etc. Ensure time off slips are entered into Homes payroll and scheduling program and keep track of the number of staff off to align with quota requirements.
- Collaborate with ADOC and DOC to ensure staffing requirements are met at the Home. Also, inform ADOC of any staff absences.
- Works within the established computerized scheduling systems.

**General Office Duties**:

- Undertakes general duties such as receptionist, photocopying, word processing for all departments, and maintaining incoming and outgoing mail.
- Manages the storage and retrieval of information through a well-organized filing system including correspondence, legal documents, contracts, resident and tenant documentation, financial documents, minutes of committees, reference materials and other pertinent records.
- Supports other departments by assisting with staffing issues as required, updating resident location board, receiving goods and other duties.
- Assists Bookkeeper with accounting process for trust, general and tuck shop funds such as making deposits, receiving sundry revenues, custodian of petty cash, billing, and receipts.
- Supports the coordination of the purchase of office supplies for Huronlea.
- Addresses general inquiries from residents and guarantors relating to resident accounts in a professional and courteous manner. Responsible for booking of meeting rooms for outside agencies.