Regional Operations Manager

24 hours ago

Richmond Hill, Canada Boston Pizza International, Inc. Full time

Looking for an opportunity to make a real impact? We’re currently recruiting for a **Regional Operations Manager** in the **Lower Mainland (BC)** to join our amazing team of talented employees.

Boston Pizza International has been proudly recognized as one of Canada’s 50 Best Managed Companies since 1994 and has been Great Place to Work-Certified since 2017.

In this role, you will contribute to the success of the organization by working hand-in-hand with our Franchisees and their Restaurant Management teams to deliver an incredible experience for our guests; to enhance restaurant profitability; and to support the development of the industry’s best talent.

**What you do**:

- Provide leadership and direction to our Franchisees and their management teams;
- Implement operational plans, processes, and tools in our franchised restaurants;
- Ensure that both the restaurant operations and guest experience is aligned to our brand standards;
- Support the development of the Franchisee and Management teams using data-based feedback, coaching, best practices and virtual in-market training;
- Review monthly operating results to ensure restaurants are maximizing their potential.

**Who you are**:

- You’re experienced in the hospitality sector and are known for having the “hospitality gene”;
- You are results driven and take a hands-on approach to enhance business metrics;
- You have an endlessly positive attitude that creates energy in the business;
- You work collaboratively with diverse groups of people creating an impact everywhere you go;
- You are an excellent communicator, both written and verbal.

**Why you want to work with us**:

- We’re an organization with a strong emphasis on team culture;
- We have a robust 3-month ROM training program to ensure you’re successful in your role;
- Our team has a thorough performance review process and individual development plans;
- We’re always looking to promote internal talent;
- When you’re not in the field, you’re working from home;
- We have a tight-knit team to support you every step of the way;
- We’re focused on giving back to the communities we live, work and play in.

**What’s next**:

- If you know someone who might be interested, share this posting with them;
- If you’re interested, send us your resume;
- If we’re interested, we’ll reach out to you to schedule a phone screen;

***COVID-19 considerations**: You’ll be required to travel, following all Provincial Health guidelines and Boston Pizza International’s safety protocols, which includes the requirement to wear a mask at all times when visiting one of our restaurants.
- At Boston Pizza International, we recognize that our decisions are better and our ultimate success greater when we work together as equal members of one family. We are committed to a culture that welcomes, encourages and celebrates the diversity of our team members._

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