Knowledge and Content Specialist

1 week ago

Montréal, Canada Amilia Full time

**Who we are**:Amilia is more than just a tech company - we’re a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients

**What we do**:We provide an eCommerce platform for activities and recreation. Our platform enables organizations to engage and connect with their community by making it easy to find, register, and pay for activities online.

**How we do what we do**:We provide all our team members with the tools and flexibility they need to succeed every day. We also put an emphasis on collaboration and encourage everyone to bring new ideas to the table, even if it’s outside of your department.

**Why we do what we do**:We’re not just here to sell software - we want to revolutionize the way recreation organizations leverage technology. Every Amilian is incredibly invested in our mission to disrupt the status quo and help our clients achieve great things.

**What can you expect**:
As a member of the Customer Education team, the Knowledge and Content Specialist is responsible for creating and maintaining documentation and other educational materials and media. You play a key role in supporting our teams and clients as they learn to use existing features and adopt new ones. You will collaborate closely with the Technical Writer, Product and Product Marketing to ensure that information is accurate, clear and concise. This 10-month contract is a maternity replacement. This position is a 10-month contract covering a maternity leave, offering a unique opportunity to make a significant impact during your tenure.

**You'll be responsible for**:

- Creating and updating articles on our client-facing Help Center;
- Collaborating with Product Marketing and Product to create documentation for new and existing features;
- Testing new features;
- Prioritizing article creation in relation to important deadlines and maintaining the backlog;
- Creating tutorial videos in Camtasia;
- Developing and adhering to standards for consistent terminology and naming conventions in partnership with key stakeholders from across the business;
- Translating articles when needed.

**What we want from you**:

- D.E.C in knowledge management, communications, literature, education or equivalent;
- 1-2 years of experience working as a Technical Writer or in Knowledge Management at a SaaS company (an asset);
- Bilingual (Excellent writing and speaking skills in French and English);
- Experience with copywriting tools (MS Office, Antidote/ LanguageTool);
- Excellent time management and organizational skills;
- Passionate about writing and language;
- Experience with tech tools we use such as Camtasia, Snagit, and Intercom (an asset).

  • Content Editor

    2 weeks ago

    Montréal, Canada Knowledge One Full time

    **Responsibilities**: We are a learning and elearning consulting services company that provides businesses, professional organizations and institutions with reliable and cost-effective learning solutions. Our mission is to provide leading universities and professional organizations with reliable, cost-effective online course development, delivery resources...

  • Content Marketing Specialist

    1 week ago

    Montréal, Canada Equisoft Full time

    **Content Marketing Specialist** **What is Equisoft?** Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital...

  • Knowledge and Content Specialist

    7 days ago

    Montréal, Canada Amilia Full time

    **Who we are**: Amilia is more than just a tech company - we’re a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients! **What we do**: We provide an eCommerce platform for activities and...

  • Content Management Specialist Bilingual

    7 days ago

    Montréal, Canada Pure Strategic Marketing Full time

    Position**:Content Management Specialist** (Bilingual in English & French) Location: Hybrid in the Montreal Area. Job Overview for the **Content Management Specialist**: This individual is responsible to maintaining, sourcing, organizing, creating, and improving French and English content to allow Client Service employees to access high quality information...

  • Web Content Specialist

    3 days ago

    Montréal, Canada YES (Youth Employment Services) Full time

    **Company Overview** Founded in 1995, YES Employment + Entrepreneurship is a non-profit community-based organization dedicated to enriching the community by providing English-language support services to help Quebecers find employment and start and grow businesses. Position Summary Are you passionate about digital content and community Impact? Do you want...

  • B2b Content Writer

    1 week ago

    Montréal, Canada Visual Knowledge Share Ltd Full time

    VKS is a leading Industry 4.0 software company that provides a web platform for sharing interactive work instructions and business intelligence for any industry. Leveraging the power of visual learning, VKS helps companies convert their standard operating procedures into a paperless step-by-step form, complete with images, videos, annotations, documents, and...

  • Content Specialist

    1 week ago

    Montréal, Canada Ubisoft Full time

    **Job Description**: As a content specialist, your mandate will be to identify and organize the company's information. With a view to reuse across projects, you will optimize content management in collaborative project spaces so that all data is well recorded, classified and ultimately accessible to the various Ubisoft teams. As the custodian of the...

  • Content Specialist

    7 days ago

    Montréal, Canada Nestle Full time

    **Position Snapshot**: **Job title**:Content Specialist **Schedule**: Temporary - Fulltime **Location**: Montreal, QC Nespresso is on a mission, through uncompromising choices, to bring exceptional and sustainable coffee to your home. With every cup, we elevate coffee moment into a movement, with taste and purpose. Cultivating coffee as an art, to grow the...

  • Content Operations Specialist

    21 hours ago

    Montréal, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed's Customer Content team is looking for a Content Operations Specialist in Montreal to optimize our data-driven processes, automate our tools, and assist with building effective...

  • Specialist, Marketing Content

    1 week ago

    Montréal, Canada RW&CO. Full time

    Company Description **Who we are**: At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create...