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Part Time Assistant Manager

2 weeks ago

Whitby, Canada Putting Edge Full time

**About us**

**REPORTS TO**:Store Manager

**PRIMARY RESPONSIBILITIES**: The Assistant Manager (AM) is responsible to assist the Store Manager in making their location a fun and exciting environment for all guests and team members. The AM must lead the staff team by example and provide outstanding service to all guests.

**SECONDARY RESPONSIBILITIES**:

- Ensure high customer satisfaction and loyalty
- Resolve guest challenges and concerns effectively
- Identify and remedy any Health & Safety issues
- Sell, Book, Manage and Host Parties and Group Events
- Repair of minor maintenance items
- Ensure compliance to all policies and procedures by all team members
- Assist the Store Manager to prepare and manage the weekly Staff Schedule
- Assist the Store Manager to prepare the payroll reports
- The AM shall lead by example and actively work together with staff to ensure the facilities are clean and well maintained at all times
- Other duties as may be assigned by the Store Manager
- A passion for outstanding guest service with an outgoing, friendly and upbeat personality
- Demonstrated team leadership qualities
- Operational management experience
- Strong customer service, problem-solving and mediation skills
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated ability to multi-task in busy operational situations
- Current certification in basic First Aid, CPR

**Job Type**: Part-time

**Salary**: $18.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Weekend availability

**Experience**:

- management: 1 year (preferred)

Work Location: One location