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Global Partner Development Manager
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**The Global Channel Partner Sales** team delivers SME&C growth and market share across AI Business Solutions, Cloud & AI Platforms, and Security within GPS by capturing total addressable market (TAM) and accelerating cloud growth at scale through our top Channel Sales partner. Our approach is grounded in Cloud Solution Provider acceleration (CSP), co-sell precision, and performance accountability—executed consistently across all solution areas and every stage of the MCEM Win Formula. We are committed to delivering on our segment and revenue accountabilities by aligning execution with measurable impact, fostering partner transformation, and enabling scalable, outcome-driven growth.
As a **Global Partner Development Manager** (GPDM), you are a Partner Sales Leander and be accountable to deliver the Global sales strategy for your partner and will drive business performance and maximize partner investments to deliver ongoing partner transformation. You will institute a predictable rhythm with your partner, Sales Unit (SU) PDMs, and our sales teams to drive sales execution, performance, and accountability. Additionally, you will ensure consistent regional alignment and execution across the Americas, EMEA, and Asia, igniting partner technical and product passion to transform customers through the power of AI.
**This role centers on strategic growth through Scale Solution Partners (SSP).** The PDM’s role is to align partner strategy with Microsoft’s priorities and sales methodology. The GPDM works closely with Scale Solution partners to deliver on key metrics that matter aligned to three cloud solution areas: Cloud & AI Platform, AI Business Solutions & Security. The PDM is accountable for 360 degree partner performance and** Cloud Solution Provider (CSP) revenue** in SME&C.
It also involves engagement at the executive level - both within Microsoft’s channel leadership and at the SSP’s organization - to influence and ensure strategic alignment and partner mindshare to drive preference for the platform and accelerate adoption and usage. By successfully leading business conversations and landing sales strategies with these partners, the GPDM ensures the team meets or exceeds budget targets, retains partner commitment to Microsoft, and drives profitable growth for both Microsoft and the partner.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
In this role, the GPDM will own a broad set of responsibilities to drive partner performance and business outcomes.
- ** Develop Strategic Partner Plans**: Create and execute an impactful **Partner Business Plan**, aligning the partner’s business goals with Microsoft’s mission, culture, and sales targets. This includes defining clear revenue and solution milestones and regularly updating plans to reflect evolving priorities and opportunities.
- ** Drive Sales Execution & Pipeline**: Lead the partner to execute across all priority solution areas (e.g. AI Copilot, Security, Modern Work) with keen focus on SME&C. Coach the Partner and field PDMs to drive deliberate coselling with SMEC sellers to drive upsell and cross sell to hit 125% recapture rate.
- ** Manage CSP Revenue**: Oversee and grow the **Cloud Solution Provider (CSP)** business, tracking CSP sales performance, ensuring CSP upsell and cross-sell are part of the reneal rhythm, addressing gaps, and implementing initiatives to accelerate cloud consumption.
- ** Rhythm of Business & Performance Management**: Establish a strong **Rhythm of Business (RoB)** with the partner, including **monthly and quarterly business reviews**. In these reviews you will analyze performance against targets MSFT’s Metrics that Matter and set action plans. Continuously **track and forecast performance** using Microsoft tools (e.g. CRM dashboards, MSX Insights), maintaining a predictable cadence and early identification of risks or opportunities.
- ** Stakeholder Engagement & Alignment**: Serve as the primary liaison between Microsoft and the partner’s leadership. **Engage with the partner’s executives** (and Microsoft’s global/area partner execs) to maintain strategic alignment. Facilitate connections between the partner’s and Microsoft’s teams, ensuring that partner-led deals and campaigns are integrated with local sales motions. Create trust and credibility through regular executive touchpoints and by addressing escalations or blockers promptly.
- ** Lead the field PDM community**aligned to the SSP to ensure consistency in execution, activation of Pods, field alignment to the account strategy and landing of key programs and intiatives that drive impactful growth to support key CSP metrics t
