Residence Coordinator

5 days ago

Langley, Canada Ishtar Women's Resource Society Full time

**Nature of Position**:
Oversees the day-to-day operations of a residence, provides ongoing supervision of staff and volunteers, and evaluates program policies.

**Shifts: Monday to Friday 10 am - 6 pm**

**Key Duties and Responsibilities**:
1. Develops, implements, and evaluates residence and funder goals, objectives, policies and procedures and ensures the required standards are maintained. Identifies both physical and program needs of the residence to appropriate authority. Plans with staff for changes.

2. Schedules, supervises, and evaluates residence staff and monitors daily operations. Assists in recruiting and selecting of staff and provides guidance, training and orientation on policies, procedures, techniques, report preparation or other matters arising in the residence. Identifies the needs of staff for professional development.

3. Provides leadership, guidance and participates with staff, families and others in planning and providing client intakes, client plans, case conferencing, case management and the preparation of related documents and reports. Completes personal service plans for clients, and ensures regular follow-up on service plan goals.

4. Ensures resident rent contributions are accurately calculated and received.

5. Monitors, authorizes, and allocates expenditures within the operating budget for the year and assists senior management in preparing the budget. Prepares and maintains related documentation.

6. Works collaboratively with other actors involved in the building complex, such as other owners, strata council, strata-managed property management, and other building operators, to ensure a positive working and living environments for all.

7. Liaises with the community, government, families, officials, professions, and organization staff and promotes community involvement in the program.

8. Ensures the cleanliness, safety, security, and maintenance of the residence in accordance with licensing standards either directly or through delegation to staff.

9. Maintains the residence’s inventory of supplies.

10. Works as a Women’s Support Worker performing the duties as required.

11. Performs other related duties such as standby as required.

**Qualifications**:

- Diploma in a related human/social service field.
- First Aid Certificate (CPR with AED).
- Clear criminal record check.
- Valid driver’s license (Class 5).
- Three years recent related experience, including one-year supervisory experience. Demonstrated ability to schedule and coordinate basic office routines.
- Feminist perspective, empathic, good conflict resolution skills, ability to work independently, ability to facilitate groups, team player, interviewing and assessment skills, good oral, written and interpersonal communications skills.
- **“This position is open to all qualified individuals and this position requires Union membership.”**_

**Job Types**: Full-time, Permanent

Pay: $33.77-$38.77 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

**Education**:

- DCS / DEC (required)

**Experience**:

- Supervisor: 1 year (required)
- recent related: 3 years (required)

Licence/Certification:

- Driver's License Class 5 (required)
- First Aid Certification (CPR with AED) (required)

Work Location: In person

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