Medical Transportation Support Worker

**MEDICAL TRANSPORTATION SUPPORT WORKER (PART-TIME)**

**Reports to: Health Director**

**Summary**:
The Medical Transportation Support Worker will be responsible for the safe delivery of patients to and from the airport and to various medical appointments. This includes supporting the team in arranging appointments and communicating these arrangements to the relevant parties. This role is also responsible for communicating these arrangements to the relevant parties. Alternatively, when not transporting patients, will work as medical transportation coordinator assistant.

**Job Duties**:

- Pick up medical patients and their support person, transport them to and from the airport and medical appointments.
- Arrange travel, accommodation, and meals for eligible clients.
- Communicate effectively and collaboratively with the public, clients, organizations, service providers.
- Ensure that only patient(s) and their support person/people are being transported and that vans are not being used for personal transport.
- Act as liaison between community and respective clients and care providers to ensure accurate and timely delivery of clients to and from their appointments and or to accommodations if needed.
- Verify that all vehicle passengers are properly buckled up and secured prior to transport.
- Communicate with and inform the Medical Transportation Coordinator of potential disruptions or changes.
- Create and submit reports or other necessary paperwork regarding medical trip arrangements, outcomes, and ongoing concerns after each shift.
- Perform pre-trip inspection of the vehicle.
- Perform basic vehicle maintenance on a weekly basis (i.e. gas, check oil, tires & windshield wash).
- Report and arrange for vehicle service appointments as required.
- Ensure vehicle is kept clean always (interior and exterior).
- Operate vehicle in a safe manner, obeying all rules of the road.
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Understand and sign ATC confidentiality agreement and maintain patient confidentiality always.
- Participate in team and staff meetings as well as meetings which would be appropriate to support both service delivery and organizational goals.
- Fill in for admin assistant role at any of ATC Depts or front desk when needed.
- Adhere to all ATC policies and procedures and work in a culturally appropriate and relevant manner consistent with the ATC’s Vision, Mission and Guiding Principles.

**Qualifications**
- High School Diploma or G.E.D.
- Minimum 1-year experience transporting clients.
- Defensive Driving Course preferred.
- Professional/mature demeanor under stressful situations.
- Demonstrates strong oral and written communication abilities.
- Exceptional organizational skills with task prioritization, multi-tasking, use of timelines and time management techniques.
- Ability to work in a fast-paced environment.
- Must be able to work with little supervision; must be self-directed
- Ability to speak Cree or Dene is an asset

**Requirements**:

- Valid Class 4 Driver’s License and clean Drivers Abstract
- Clear Criminal Background Check
- Child and Family Services Intervention Check
- Ability to lift 50-100 pounds
- Ability to speak Cree or Dene is an asset

**Work Conditions**
- Operation of motor vehicle and extended periods of sitting.
- Minor vehicle maintenance.
- Heavy lifting at times may be required.
- Interaction with patient(s), coworkers, management, and the public at large.
- Will be required to work both indoors and outdoors.
- Overtime as required with prior approval from Health Director.
- Weekend work may be required and work on certain STAT Holidays will be required based on CEO discretion.

**Job Type**: Part-time

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Transporting Clients: 1 year (required)

Licence/Certification:

- Class 5 Drivers Licence (required)

Work Location: One location