Personal Trainer/member Experience Representative

**Date Posted**: July 8, 2025

**Position Title**: Personal Trainer/Member Experience Representative

**Location**:Bob Chan-Kent Family YMCA (45844 Hocking Ave, Chilliwack)

**Term**:Part-Time Permanent

**Hours**: 4-24 hours per week

**Shift**: Shifts vary but will include weekdays, evenings and weekends.

**Start Date**: ASAP

**Salary**:Personal Training: $30.54 per hour

Member Experience Representative:
**0-500 hours $18.39 per hour

501-1000 hours $18.94 per hour

1001 - 1500 hours $19.51 per hour

1500 + hours $20.10 per hour

**Reports To**:Supervisor, Fitness

**Nature & Scope**

Reporting to the Fitness Supervisor, the Personal Trainer/Member Experience Representative will work collaboratively with all YMCA staff and volunteers to provide exceptional service to members and guests of the YMCA. They will provide members with a comfortable and productive fitness environment through quality customer service and personal training and help the fitness department meet personal training targets.

**Major Responsibilities**-**_in this position, you will_**:

- Assist individual members with their fitness programs, in a positive and professional manner
- Build meaningful relationships through daily interaction with YMCA members, visitors, and colleagues
- Cultivating personal training relationships by presenting the value of personal training to new and existing members.
- Perform member orientations to the fitness facility
- Perform all mandatory administration duties and records
- Clean all prescribed areas based on infection prevention protocols including fitness and high touch areas
- Ensure the safety of all members, participants, staff, and property by following YMCA standards/policies/procedures and ensuring they are maintained amongst all members and staff - this includes the free weight, stretching, circuit and cardio areas

**Qualifications**-**_you bring_**:

- Must be at least 19 years of age
- Current Standard First Aid and CPR-C & AED certificate
- BCRPA Personal Training Certification or equivalent
- Group fitness certificate is an asset
- Older adult certifications are an asset
- Guidance and/or Nutrition an asset
- 3 professional references

**About YMCA BC**:
By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

**Application Process**-**_ready to make a difference?_

**Application Deadline**:Until Filled
- If short-listed for a position: We will contact, you to move forward to the next step.

**Note**: Depending on the role, we may be required to prioritize internal applicants. At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths. If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification. Your unique background might be just what we’re looking for. And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.