Technical Inside Sales Representative

1 week ago

Markham, Canada Pro Kontrol Full time

**Markham**:
ProKontrol is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada. We distribute all major brands of HVAC controls under one roof.

**More than a Supplier A Solution** In addition of products from our counter, we are offering retrofit services, start-up services, telephone and on-site technical support, engineering design, panel assembly, technical drawings/wiring diagram and software programming. For over 35 years, ProKontrol has been showing consistent growth with locations in Laval, Longueuil, Quebec, Toronto, and Halifax in addition to our location for combustion.

Interested in a career with the ProKontrol team?

**Main Responsibilities**:

- Advise customers in their choice of HVAC components
- Welcome customers and answer phones
- Open and close Branch (computers,
maintenance, stock disposal, locks)
- Assess customers’ needs and develop
proposals accordingly
- Inform customers on new, existing and
substitution products to maximize sales
- Issue purchase orders, invoices, and order confirmations
- Perform various reports and follow up:
proposal, orders, promotions, new products
- Send new accounts request for new customers
- Help warehouse clerk for order preparations and delivery when required
- Provide technical support
- Participate in company training and Trade Shows, if required
- Keep up to date in learning about new products and technology

**Requirements**:

- Studies in the HVAC/R Sector or a related field
- Good knowledge of electricity
- Experience in HVAC, construction, or technical sales, an asset
- Good knowledge of the current office software (Windows, Word, Excel, etc.)

**Competencies**:

- Good communication skills with customers
- Ability to solve problems
- Learning Capacity
- Initiative
- Multitasking
- Planning and Organizing Skills
- Strong Team Player

**We Offer**:

- Competitive Salary
- Full Benefits Plan
- Parking, Kitchen and Complimentary Hot Beverages
- Opportunity to grow within the company
- Personalized Training to all
- Stable Schedule Inside our Offices
- Technical Challenges and numerous products to explore

**Permanent - Full time**:

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