Manager, Primary Health Care, Black Health

**Manager, Primary Health Care, Black Health & Social Service Hub (BHSS Hub)**

**Permanent Full Time Position: 35 hours per week**

**Position Expected Start Date: August 20, 2025**

**Salary Range: $75,691.18 to $ 89,800.05 per year ($41.58 to $49.34 per hour)**

The Black Health and Social Services (BHSS Hub) is an Afrocentric, culturally-affirming hub offering primary health care, social services and mental health and addictions support to Black, African and Caribbean (BAC) communities in Peel Region.

Roots Community Services, LAMP Community Health Centre and the Canadian Mental Health Association (CMHA) Peel Dufferin are partnering to offer this initiative which was being designed with the holistic health of the individual as the primary focus. This ensures that services are easily accessible and closer to home for Black, African and Caribbean (BAC) communities in Peel.

Our organizations are grounded in principles of health equity, and we are committed to delivering services and programs through an anti-racism, anti-oppression lens. We strive to create a healthier community by putting people first and addressing systemic barriers to care.

**Job Summary**

At the heart of our work is an interdisciplinary approach that delivers holistic, community-based care - with a strong focus on individuals who experience barriers to accessing health services. Our team is deeply committed to inclusivity and works within the social determinants of health framework, emphasizing prevention, health promotion, and client education.

Reporting to the Director, Clinical Health Services (BHSS Hub), the Manager for Primary Health Care is responsible for the delivery of high-quality, efficient health services and effective leadership of the clinical team to support the objectives of LAMP Community Health Centre and the Black Health and Social Services Hub. The role includes overseeing resource management, fostering staff engagement, and guiding the development, implementation and evaluation of primary health care programming within the integrated teams at the BHSS Hub.

**Primary Responsibilities**
- Lead the planning, coordination and evaluation of primary health care services to ensure alignment with the strategic priorities, evidence-based practices, client needs and LAMP’s guiding principles (health promotion, equity, anti-oppression, harm reduction and community-based practice).
- Oversee quality improvement initiatives by utilizing data, service outcomes and EMR optimization to inform change, monitor performance and enhance client outcomes through frameworks like social prescribing.
- Support operational effectiveness by implementing policies, managing risk, supporting intake and waitlist processes and collaboration with internal and external stakeholders to advance integrated care and strategic projects.
- Provide leadership to interdisciplinary teams, including clinical staff, administrative support, students and volunteers while fostering engagement, collaboration and high performance.
- Manage staff performance and development through coaching, accountability planning and implementation of initiatives that build team capacity and ensure effective, safe and coordinated service delivery.
- Monitor budgets, resources, and reporting requirements to ensure financial accountability and compliance with funder organizational and board expectations including contributing to annual operating and quality improvement plans.

**Required Qualifications and Skills**
- University degree in Health Sciences, Heath Management, or equivalent education and work experience (Master’s strongly preferred); Regulated Health Professional designation is an asset.
- Minimum five (5) years of progressive management experience in a health care setting, ideally within primary care, community health or interdisciplinary team environment.
- Proficiency in data-driven decision making, through leadership in planning, evaluation, managing budgets, quality monitoring, reports and funder/senior leadership accountability requirements and initiatives.
- In-depth knowledge and applied experience in anti-racism, anti-oppression, health equity, and social determinants of health, particularly as they impact Black, African and Caribbean communities in Peel Region.
- Proven ability to build and lead interdisciplinary teams, resolve conflict, manage risk and work collaboratively with a variety of stakeholders; exceptional communication and emotional intelligence skills.
- Strong computer literacy, including proficiency with Microsoft Office and EMR systems; thorough understanding of applicable health legislation and regulations (e.g. RHPA, OH&S Act, PHIPA

**What We Offer**

For qualifying full-time and part time employees and pro-rated to full time equivalent:

- **Comprehensive Health & Wellness Coverage**_
- Extended health and dental: coverage for prescription drugs, vision, health practitioners and more
- Group life insurance
- Employee Assistance Program