Clbpt Assessments Coordinator

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today, the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs, including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

**JOIN OUR TEAM**

**POSITION FUNCTION**:
Under the direction of the Manager, the CLBPT Assessment Coordinator provides support to the program team and

clients through effective, timely performance of administrative and clerical duties. The Coordinator is responsible for coordinating and administering CLBPT tests at our centers. This role requires excellent customer services skills and the ability to manage partnerships and outreach initiatives with community partners and other organizations.

**KEY RESPONSIBILITIES**:

- Coordinate and administer CLBPT tests
- Coordinate exam invigilators and assessments, including scheduling, data management, and exam logistics.
- Lead and monitor meetings to ensure efficient communication and follow-up on key tasks.
- Maintain accurate records and manage the test center's inventory of program and test materials
- Develop and maintain partnerships with community organizations, educational institutions, and businesses.
- Promote the test center's services through outreach initiatives and events
- Collaborate with the test center team to ensure the smooth operation of the program

**MINIMUM QUALIFICATION**:

- Certificate or diploma in business administration, office management, or a combination of work and appropriate office administration experience.
- one to two years of experience in customer service and or combination of office
- Knowledge of CLBPT exam procedures, protocols, and CCLB Audit requirements
- A current and satisfactory Criminal Record Check is required.

**DESIRED SKILLS AND QUALIFICATIONS**:

- Experience working in a customer service or administrative role
- Strong verbal and written communication skills,
- Effective organizational and time management skills, and ability to multi-task
- Ability to take initiative
- Competent in using MS Office 365 (Excel, Word, PowerPoint), MS Teams, and Zoom, with the ability to operate standard office equipment effectively.
- Experience in data entry with strong attention to detail and accuracy.
- Ability to work independently and in a team environment.
- Excellent customer service skills.
- Strong interpersonal skills.
- Tactful, discreet, diplomatic, patient, flexible.
- Possesses cultural sensitivity.
- Excellent judgement in decision-making.

**BONUS SKILLS/CERTIFICATIONS**:

- Ability to speak a second language will be considered an asset.
- Experience working in a non-profit and/or social service will be considered an asset.

**COMPENSATION: $33.63 - $34.09 per hour**

**HOURS**: Part-time role (15 hours per week) with occasional weekend work as needed.**

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE: November 21, 2024**

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If