Account Manager
3 days ago
**Work options**: Hybrid
About Us
Founded over 35 years ago, Micromine is a leading provider of next generation technology for the mining sector. Over the years we have steadily grown to become one of the world’s leading mining software companies, with our solutions used at more than 2,000 sites in over 90 countries.
What We Offer
An established international business, that is growing fast, with great benefits:
- Extended health benefits, including allowances for family and wellness expenses
- 4 weeks paid Vacation and 2 weeks paid Personal Leave (i.e. Sick / Carer's Leave)
- RRSP matching
- Hybrid working arrangements to balance work and home life
- Opportunities for professional development and progression
About The Opportunity
As the Account Manager, based in Vancouver, you will play a vital role in driving business growth for Micromine's exploration solution, Micromine Origin. In this role you will manage existing client relationships with a focus on customer satisfaction, renewals, and upsells.
Reporting to the Key Account Manager, your main responsibilities will include:
- Developing plans to maintain and grow existing accounts across the Americas.
- Building relationships within key accounts to engage customers, maintain communication, and facilitate growth.
- Identifying potential account challenges and addressing them early.
- Sharing customer feedback with the Key Account Manager, as well as assessing opportunities to enhance licensing structures.
- Monitoring market trends and competitor activity to drive improvements with Micromine’s products and promotional strategies.
- Working with the Sales team to help with budgeting, forecasting, and reporting.
About You
As an experienced account manager, you will have a background in B2B software sales.
Key skills, experience, and qualifications:
- Minimally 3-5+ years of sales experience with a proven track record of success in growing client accounts
- Experience with selling software/ Saas solutions or mining technology
- Fluency in Spanish is preferred
- Excellent interpersonal and communication skills, with a knack for building and maintaining client relationships
- Strong negotiation skills
- Experience in the mining industry is a bonus
- Ability to travel for work as required
Micromine is dedicated to fostering a diverse and inclusive work environment, and we welcome applicants from a variety of backgrounds to apply.
Next Steps
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