Host/hostess

Our **IHOP** location in **Halifax, Nova Scotia** is looking to add Host/ Hostess to their Team. As a **Host/Hostess** you will present a positive first impression of the restaurant’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor the waiting list and show Guests to their table and bid Guests farewell as they leave.

A **Host/Hostess **must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include holidays and weekends.

**Responsibilities**:

- Properly greet incoming and departing Guests
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining areas
- Tend to special Guest needs and requests
- Help dining room staff by setting and clearing tables; replenishing water; serving beverages
- Contribute to team effort by accomplishing related results as needed

**Requirements**:

- Must be upbeat, friendly, and courteous
- Must be able to work well in a loud, fast-paced, physically demanding environment
- Must have proper phone etiquette
- Must be able to carry supplies (10-30 lbs.)
- A desire to help out where needed and work as part of a team
- Passion for providing extraordinary customer service
- An appetite for learning (and great food)
- Flexibility to work a variety of shifts
- Previous Host/Hostess experience a definite asset
- **All applicants must be legally entitled to work in Canada.**_

**Job Types**: Full-time, Part-time

**Salary**: From $14.75 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Bedford, NS B3M 2G2: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Full service restaurant: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person