Pita-pit Lead

**Location**: Conestoga College - Doon Campus, Pita-Pit (may be eligible to work at other locations as needed)

**Reports to**:Food Services Supervisor, or in their absence, Hospitality Manager

**Time Requirement**: 40 hours per week (some evenings and weekends may be required)

**Wage**:$23.15

Conestoga Students Incorporated (“CSI”) was founded in 1973 and is the official student association representing more than 21,000 students at all Conestoga College campuses. All full-time fee-paying students are the owners and customers of CSI, and we are dedicated to serving the students to the best of our ability.

Conestoga Student Services Incorporated (“CSSI”), in close collaboration with CSI, provides the students of Conestoga College with a variety of services related to food, hospitality, and wellness.

**Position Overview**

The Pita Pit Lead is responsible for engaging with guests and students through genuine customer service while processing orders and preparing food/drink items. In the course of this work, the Pita Pit Lead will be required to operate cash registers, cooking ranges, and other cooking equipment. Occasionally, restocking and storing inventory will also be necessary.

In carrying out the duties of this position, a great deal of autonomy is exercised with final overview by the Food Services Supervisor. It is also important that the Pita Pit Lead works extremely closely with the Food Services Supervisor to ensure that they are up to date on the basic overall operations of CSSI’s Pita Pit restaurant. In all activities, it is crucial that the Pita Pit Lead recognizes that service to students and guests is a top priority.

**Duties and Responsibilities**

General
- Work at other CSSI food service outlets and other locations to provide support and coverage when required
- Complete opening and closing procedures for Pita Pit, including financial reconciliations
- Complete regular inventory checks of Pita Pit ingredients/equipment
- Order from food and beverage suppliers, ensuring demand is met and food waste is minimized
- Stock and restock shelves, display cases, coolers, and front station according to Pita Pit guidelines
- Supervise Pita Pit Crew Members in conjunction with the Food Services Supervisor, including duties related to coaching, guidance, and scheduling
- Manage time and priorities to ensure all food orders are completed on time
- Prepare food and drink items in accordance with the provided specifications/recipes
- Operate cooktops and other kitchen equipment
- Take orders and serve guests in accordance with CSSI’s guidelines for excellent customer service
- Maintain up-to-date knowledge of the products and pricing of food, beverages, and specials
- Operate cash register to accept various types of tender from guests, provide proper change to guests, balance cash drawer and receipts, and document discrepancies
- Count and handle cash with accuracy
- Count till before every shift to ensure it contains the correct starting float amount
- Complete accurate opening and closing reports
- Track inventory and restock/store when needed
- Maintain a clean and safe work environment to ensure the health & safety of guests and coworkers at all times; clean and sanitize all work areas and frequently touched surfaces before and after every use, including (but not limited to): food preparation area, cooking equipment, storage areas, floors, service areas
- Work as a team with fellow Pita Pit Crew Members

Other General Duties
- Work in accordance with corporate by-laws, policies and procedures, particularly to the CSSI Mission Statement
- Practise professionalism and impartiality when handling sensitive personal information
- Maintain confidentiality for business practices
- Strict adherence to Health & Safety laws, policies, and procedures
- Adhere to CSSI’s work attire standards
- Work in an organized manner where detail, accuracy, and confidentiality are critical
- Attend meetings and committees when required
- Work with members of the College to build strong relationships between CSSI and Conestoga College
- Mandatory attendance at monthly staff meetings and CSSI-related training days
- Other duties as assigned

**Working Conditions**

Physical Demands

This position may spend long periods of time standing and walking. Lifting of supplies and materials up to 50lbs may also be required from time to time.

Environmental Conditions

This position performs work primarily in an enclosed food preparation area and is faced with frequent interruptions and changing priorities. Work is also required with and near hazardous kitchen equipment, including (but not limited to) a cooking range and sharp objects. Some work may be required after regular hours and on weekends.

Sensory Demands

This position may require long periods of work in a warm environment.

Mental Demands

This position is expected to maintain a consistent sense of urgency while completing multiple competing priorities within short timefra