Service Administrator

**Drive for Excellence**

**Grimsby Hyundai **is an award-winning dealership that is the one stop shop for all your vehicle's needs. We pride ourselves on our friendly guest service and give that little extra to show how valuable our guests are to us

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

**Grimsby Hyundai** is currently seeking a self-starting, team oriented **Service Administrator** to join their dynamic team.

**About you.**

You have a small town community heart and are driven to succeed in a fast paced work environment. Grimsby Hyundai is an engaging, fun and highly diverse team that works patiently and cohesively together to achieve our team goals. You are an exemplary team player with a strong willingness to learn and develop in the retail automotive industry while showing the care that makes us stand out. We look forward to having you on board

**Here’s what you’ll deliver**:

- Project a positive attitude for the benefit of our customers and fellow employees.
- Utilize systems and procedures to deliver exceptional customer service in all interactions.
- Schedule service appointments for client vehicles in a courteous and efficient manner.
- Correspond with clients to confirm service appointments, confirming time, date and transportation needs.
- Organize the appointment schedule and keep it up-to-date.
- Execute tasks in a fast-paced environment with multiple deadlines.
- Confirm service appointments (time and date) and transportation needs with clients.
- Ability to execute tasks and work with mínimal supervision.
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

**What you need to succeed**:

- High School Diploma or GED is required.
- 2 years of customer service and/or cashier experience.
- CDK experience is considered as an asset
- 1 year of automotive experience or equivalent is preferred.
- Must possess a valid Ontario Driver's License and good driving record.
- Ability to navigate and utilize computers at an advanced level.
- Possess exceptional interpersonal skills.
- Outstanding verbal and written communication skills.
- Must be reliable and able to work productively with mínimal supervision.
- Quick thinking to provide creative solutions that address customers' needs and concerns.
- Ability to work flexible hours and work around a changing schedule.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**This compensation range will be based on knowledge and experience**

**Job Type**: Permanent - Full Time

**Salary**: $18 per hour

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 40 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.