Lead Technician

Our Audio-Visual team focuses on designing, installing, and maintaining complex AV solutions for our clients. As a Lead AV Technician with Paladin Technologies, you will be responsible for reviewing, understanding, analyzing, and implementing installation plans from our Design, Sales, and Project Management Team. Reporting into a Project Manager or Foreman, you will be responsible for mentoring and supervising junior Technicians. This position requires the ability and technical knowledge to complete installations, understand the BOM, and be capable of adjusting as needed to meet client satisfaction.

**ACCOUNTABILITIES**
- Lead the installation and servicing cabling infrastructure and audio/visual devices including pre-wiring, installation, termination, testing, reporting, and labeling per specifications and drawings.
- Lead the installation of audio/visual equipment including audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems and all presentation systems.
- Lead system programming and commissioning through the use of Crestron Toolbox, Extron Toolbelt, and Tesira software to establish a connection with devices.
- Set of device ID's and IP addresses, maintain and update spreadsheets for programmers.
- Organize and maintain efficiency with onsite activities and goals, keep project team motivated.
- Mentor, coach, and train other Technicians.
- Load program files and update firmware for various devices.
- Build racks and implement strong cable management practices.
- Read and interpret system diagrams and construction drawings.
- Ensure safety and incident reporting procedures are followed.
- Administrative duties including project updates to Project Managers, completing and filing all project documentation.
- You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
- Relationship building with clients and prospects for future opportunities.

**Success Factors**
- Adaptability: Quickly adapt to deliver desired outcomes for our clients.
- Accountability: Own your work from start to finish.
- Service Orientation: Strive to exceed customer expectations.
- Innovation: Always look for new ways to add value.
- Technical knowledge: constantly build your skill set and demonstrate your abilities.

**Desired Skills & Experience**
- Progressive experience installing and maintaining complex Audio-Visual systems in a commercial environment.
- Experience working in the hospitality, healthcare, and/or post-secondary industries preferred
- CTS, CTS-I, Extron AV associate, Biamp Tesira Forte, Biamp AV Lab Crestron Professional Installation certifications preferred.
- Flexibility to work in a variety of environments, from construction sites to finished corporate offices
- Valid Driver’s License and clean abstract.

**PHYSICAL DEMANDS**:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds.

**WORKING CONDITIONS**:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

**Pay**:$34.00ph - $41.00ph DOE
**Company Info**:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and ne